Verizon, through its local Victra store in San Gabriel, CA, is highly praised for its excellent customer service and knowledgeable staff. Customers highlight the friendly and patient approach of the store consultants, who take the time to answer questions and help with device setup and plan options. One staff member is commended for his patience and helpfulness, especially when dedicating time to assist customers. The store manager is also recognized for providing great service and overseeing a smooth setup process for new devices. Customers appreciate the staff’s willingness to go above and beyond, such as applying screen protectors and offering advice on saving money with new plans. Multiple reviews mention the staff’s professionalism, helpful attitude, and attentiveness, with some emphasizing their ability to address various concerns efficiently. Overall, the store provides a trustworthy, friendly, and supportive environment, making the experience of purchasing and setting up Verizon devices positive and hassle-free. The staff’s dedication to helping customers find the best solutions and their friendly attitude are key reasons why many recommend this Verizon store.
ANTWOINE's patience and professionalism were truly impressive. Thank you so much, ANTWOINE, for your help! Highly recommend this store!
December 2023
My salesperson at the Victra Lewes, Delaware store, provided excellent customer service! Ovidiu Moldovan went above and beyond to provide help and to answer all of my questions! He was very patient even at times when no other employees were visible!Ovidiu Moldovan should be commended for his excellent and professional service!
July 2023
I came to the store today to recharge my phone bill. The handsome guys Daniel and Donny in the store helped me with some minor issues. Very good service and attitude. Highly recommended. If possible, I would give them 100 points.
