Verizon offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the Montebello store for personalized assistance or conveniently shop online, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Many reviews highlight the excellent customer service provided by the staff. Kevin is frequently praised for being friendly, professional, and knowledgeable, often going above and beyond to help customers with their plans and devices. He takes the time to ensure customers understand their options, making them feel valued and appreciated. Other employees, like Francisco and Xavier, also receive commendation for their helpfulness and ability to answer questions efficiently. However, there is mention of an occasional negative experience with staff attitudes, indicating some variability in customer service. Overall, Verizon’s commitment to quality service and knowledgeable employees makes it a recommended choice for mobile and internet needs.
Best service, was really helpful with my issues, thanks to Sal O! Definitely would recommend his help!
June 2026
Shoutout to Kevin for helping me out. There was an issue that arose with porting over my line & he made sure it got done. Great customer service, Thank you
January 2026
Came because my phone broke, expected to wait for hours but David helped right away and got me squared away. Scheduled my repair apt and even got me a monthly discount of 20$ on my monthly bill. Thank you again David!
