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December 2023 by Elena Perez
All the tellers are excellent but Anthony really stands out with his welcoming personality. Anthony really does his job in a professional yet courteous manner and I think ? that it can be attributed to the positive work ambience implemented by the branch manager Mathew. Great bank all around: they offer low rates on car loans and personal loans! I highly recommend them. Another plus, most of the tellers are bilingual.
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July 2023 by Spencer Baldwin
Unfortunately quite useless. Went in to do shared branching to be informed they don’t do that. Interesting considering they are listed as a co-op location. Perhaps they should give some effort into changing that designation. Without shared branching they are literally just another stand alone bank, and that is quite useless.
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June 2023 by Zachery Maynard
I refinanced my car. I received a low APR and lowered my monthly payments.The staff in the San Jacinto branch were always friendly, helpful, and professional.I was very impressed with how seamless the whole process went, even though my situation presented some obstacles.Thank you Anthony Funes for your exceptional service and professionalism.
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November 2022 by Savannah R.
Selena V. was so helpful! And very bubbly, She set up my account in less than a hour and was very friendly, very happy. Definitely will recommend this location to everyone I know! :)!
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October 2022 by N B
LOVE THIS BANK!!!
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June 2022 by Albert Gomez
Great place and people!!Opened a checking account easy breezy!And direct deposits are perfect.Better than bank I have had!!!Al
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April 2022 by Vincent R.
I would like to thank Karena Zermeno at Altura for her support of our students and staff in the San Jacinto Unified School District. Karena has helped staff with their banking needs, and also spent a great deal of her personal time coordinating the Student of the Month program which honors students each month from every high school in the San Jacinto Valley. The students recognized are ones that have risen above hardship and trauma and proven to be resilient, successful students bound for promising careers. At the end of the year, many of these students receive scholarships to support their post secondary education. This is just one of many examples of Karena going above and beyond her professional responsibilities to support the youth of our valley. he is truly one of your unsung heroes, and is an excellent example of Altura's commitment to customer and community service.
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March 2021 by Ariel
There are two ATM machines located outside of the bank itself. I felt safe to use them during the day as there is a security guard out by the entrance.
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January 2021 by Jesus Capote
Open my checking account 2 day's ago and let me tell you it was super easy and fast.
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September 2020 by Carlos C.
I'm so glad we came here! The branch manager Maricela was so kind and helpful. She went above and beyond to take care of us. Excellent customer service! We won't go anywhere else! I highly recommend banking at this establishment. Wonderfully helpful people! Thanks again Maricela and Altura Credit Union
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July 2020 by Mary P.
I opened a checking account for myself and a savings account for my Grandson. The staff was very helpful. They gave me a gift box. I really appreciate the excellent customer service!!! I recommend Altura CU.