AutoZone in San Jacinto is a clean and organized store, noted for being open late. Customers describe the staff as exceptionally friendly, professional, upbeat, and knowledgeable. Employees are consistently reported as helpful, patient, and accommodating, providing great service without pressure or a hard sell. They handle requests fast and treat customers with respect. A key service is the free use of an OBD reader or tester to diagnose check engine lights, with staff providing a printout of potential problems and taking time to explain the codes. This helpful service has led customers to purchase items like coolant or home OBD readers. The overall experience is positive, with many customers stating they will return due to the excellent customer service and the pleasant, clean environment of the store.
Was assisted by Alec who helped fix my issue and return the incorrect hardware, most other autozones I’ve been to and I’m the only customer but still had to wait. Here It was quick and easy and with the help of Venus, Alec issued my refund and I was on with my day! 5/5 Amazing customer service and very quick service!
March 2024
Wow what a great Store..clean organized and Valerie assisted me. Great service and helpful! Valerie was knowledgeable and handled my request fast. Nice to see employees who enjoy their work...and are professional. thanks Valerie....my first time there, but I'll be back.....
February 2024
Depending on who's working they can be very Knowledgeable.
