AutoZone on N Capitol Ave in San Jose is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. This location is noted as one of the best, though it is often busy. The reviews consistently highlight great and outstanding customer service, with staff described as very helpful, cooperative, and courteous. Employees frequently go above and beyond to assist customers. Specific examples include staff helping customers fix a flat tire late in the evening by guiding them through using a self-repair kit, an act that saved the day and is strongly recommended. In another instance, an employee spent considerable time trying to find the correct mounting screws and then offered them for free. This exceptional service and soft-spoken attitude from team members make them shining stars and a credit to the company. Such reliable and helpful support is what keeps customers coming back to this AutoZone.
They take care of the customers that take care of them. I never have problems with any employee and they are more versed in the automobile dept then any other AutoZone in San Jose!
June 2024
This spot, in particular, is one of the best ones. Busy indeed. Great customer service. That's what keeps me coming back! Thanks!
February 2024
Bought a new engine air filter at the store. Their customer service was awesome, helpful and friendly, and the price is reasonable and clear. btw, thanks for helping me replace the filter today :)
