Cathay Bank offers great service with a very helpful team. The team are always friendly, welcome client with humor and jokes, and were courteous, attentive with my needs. They walked client through extremely complicated process, making it very simple, and enjoyed professionalism, personality, and care for client needs. The San Jose Tully branch is praised for exceptional service and is recommended for business accounts and banking needs.
I've been banking with Cathay since March, and so far, it has not been a good experience. Why do they charge atm fees at their own bank atm? No bank ever does that. Why does it take almost 2 weeks for a check to clear? I will definitely be closing my account and hope they don't give me a hard time with that.
March 2023
Love this branch. Staff cares and are very friendly.
February 2023
Great, fast service everytime I go in. I been banking with them for over 20 years. Staff is super friendly and helpful.
