Chico's at Santana Row is a popular store known for its great collection and helpful staff. Customers often find themselves pleasantly surprised, sometimes leaving with more items than planned thanks to the friendly and attentive employees. Staff members like Carla, Isabella, Marina, and Mona are frequently praised for their kindness, professionalism, and willingness to stay late to assist customers. The store offers good deals and a selection that includes popular lines like the Weekend collection, which is appreciated for its wrinkle-free fabric. Customers note the excellent service, with staff offering water, helping find the right items, and providing thoughtful packing. Although some wish the store stayed open later, overall, shoppers enjoy a positive experience and plan to return. The store's welcoming atmosphere and attentive service make it a favorite shopping destination.
Best store clerks ever! They knew my size when I walked in the door. They found what I was looking for and checked their stock for availability.
March 2025
Discovered this brand today at Santana Row. Entered the store with no intention of buying and left with a jacket and 4 tops. The ladies were so helpful and kind and I was totally blown away by their service. The collection is great and they run good offers. I'll definitely be back.
January 2024
I had a great experience at this store. The stuff is very attentive and helpful.
