Nice bank and courteous employees but they couldn't solve the problem...
October 2021
Decent but typical bank oriented customer service.... They don't have half the issues Wells Fargo does and the stock reflects that! I trust these folks way more!, it's just too bad I couldn't acquire as safe deposit box if any useful size! Oh well!
March 2019
Called to get more information on whether or not there was a fee for exchanging yen and the girl could not answer me even though the 800 number already told me there is no fee. Just showed up to pick up yen and she struggled to find my order.
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.