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9AM - 6PM
5725 Winfield Blvd #1, San Jose
Computers
“Erik was great! He communicated ab out the status of my MacBook Pro laptop repair, gave me options like having the needed parts overnighted for an extra fee so he could get it finished the next day, and stayed 30 minutes late on a Saturday to finish it so I could have it back ASAP.”
“I'm glad I found this place! They were friendly, explained everything clearly, and offered fair prices. Unlike other repair shops, they didn't feel sleazy or push unnecessary repairs. I highly recommend them!”
“I would like to give a big shout out to Frank in Home theater for his exceptional customer service he provided my wife and I. We have been extremely satisfied as he went above and beyond to give us all the info we asked for and did his best to reassure we will get ahold of the items we needed. Thank you Frank, I will be recommending your store and services to friends and family.”
“Bought from Canada and shipped it over to Point Roberts! Fast and efficient. Only thing missing was the BMU which I thought came with the laptop battery. It’s fine though as I can find it somewhere else. Nonetheless, products I can trust!”
“Thank you, Colin! I am on vacation from Washington state and just came from the Winchester House tour and luckily found this Best Buy. Colin was the technician affiliated with Geek Squad, who patiently navigated and educated me on the transfer of my photos from my phone. Not understanding the cloud and new configurations on my phone, Colin made this look easy and efficiently got my needed data transfered while explaining this process and its operations. This has been a complex issue for me for months, and Colin solved this in about 15-20 minutes. Thank you, Colin, for your skills and intelligence. BK Paul, WA”
10AM - 7PM
181 Curtner Ave, San Jose
Computers
“Experience here went very well. Employees helped us get exactly what we were looking for. I would come back to this location. Friendly service & overall would come back.
They had exactly what I was looking for. The location can get packed.”
“I understand that most people will want to come here and leave a bad review after a bad experience, but few will do so after a good experience. I totally get it and have thought of doing that myself on many occasions. Having just sent in my 5TB Easystore for warranty replacement, I was very worried after reading these reviews... but I needn't have been. Yes it sucks that my drive failed after almost 2 years, but it was still under warranty by 2 months. How to find out? Enter the serial number on WD's support website to check your warranty period. If it's within warranty, register the product. Next, submit an RMA ticket and provide all the requested information including retailer, purchase date, and a copy of the invoice. They will approve or disapprove the ticket, and if they approve, you will receive an RMA number with instructions for sending in your unit for replacement. I opted to purchase WD's discounted UPS shipping label (~$3.50 for a 2lb package), then dropped it off at my local UPS store. You have 30 days to send it back after you open the RMA ticket. Label the sides of the box with your RMA number. These are all instructions you will find on WD's website, just read everything thoroughly and carefully. The shipping took 2 days, and they received it on a Saturday. On Tuesday it showed as received; on Wednesday it showed as shipped. They even include the serial number of the replacement unit on the RMA ticket when they ship it. I received it on Saturday. The whole process was 1 week start to finish. The replacement drive looked brand new, and S.M.A.R.T. diagnostics show it had only been powered on twice. I didn't have to speak to anyone or call anyone. I didn't have to fuss with the shipping except to purchase a discounted label from WD, and there was no charge for them to ship the replacement back to me. Overall, it was a painless, smooth, and swift experience. WD did honor the warranty in my case. I'm not pro- or anti-WD, I'm just sharing my experience.”
“They were fast effficent and very nice .!!! I appreciate them . I highly recommend Rent-A-Center . The process was fast and I got my my items quickly . The customer service is excellent I did everything by phone . They also have a great selection of items.”
“Recently purchase an iMac here was very happy with the price and the quality of the product will come again for my Apple needs later down the line thanks again ?”
“I am pleased with the service I recieved at Meridian Computer. They brought my old laptop back to life and up to date. The service was fast and reasonable priced. I like dealing with an established business. They have been in business for decades.”
9AM - 6PM
980 Rock Ave, San Jose
Computers
“Solid AI company, and an even better stock purchase opportunity. Supermicro is going to be the next Apple ? stock in AI sector. Buy on their strong earnings and growth.”
“We were helped by JJ and he was very friendly and patient with helping my Mom purchase and set up her new phone. The experience was wonderful.
Thank you JJ, you are a gentleman and a scholar!”
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“Scott and his team have been wonderful to work with! We were introduced to them by one of our other partners and they were quick to respond and helped us source our items quickly. Looking forward to doing more business with them in the future.”