I have lived near this store for 22 years. I have never entered this store, nor have I ever seen anyone else enter or leave. I do not know how they stay in business. Perhaps they are in league with the Mafia. I do not know.
July 2017
I purchased a chandelier from the store and having difficulty to find a reasonable electrician to install on our high ceiling. I called the store to ask for referral. The guy was not helpful at all and very rude. Told me to use yelp to find myself. So don't buy chandelier from EA if you have high ceiling.
May 2016
I had purchased a white chair and had a custom slipcover made. The chair itself was beautiful, however, it wasn't until a year later that I had discovered that the original cushions did not match the chair. I did make a cursory check to see if it was the chair I had purchased.
Very poor work ethics.