Extra Space Storage located at 895 Thornton Way in San Jose, CA, offers a wide range of storage options with convenience and security in mind. The facility features drive-up access, elevators, lifts, parking spaces, and personal access hours, making it easy to store and retrieve belongings. Vehicles are allowed in drive-up units, and there are non-climate-controlled units available. The site benefits from exceptional security measures, including electronic gate access and on-site management, providing peace of mind for customers. The staff is known for their professionalism, helpfulness, and commitment to excellent customer service. Many reviews highlight the attentive management, especially mentioning a staff member who goes the extra mile, verifies details, and ensures smooth operations. Customers appreciate the clean and secure environment, easy access, and the helpful, friendly team that assists with questions about rates, discounts, and unit optimization. Overall, Extra Space Storage is recognized for its professionalism, cleanliness, security, and outstanding customer service, making it a trusted choice for personal and commercial storage needs.
Have had several excellent experiences here. Tony is a great help and a great guy.
He even called and verified that I was finished 1 month before my pre-paid term was for - and I was reimbursed a month! Thanks Tony!
September 2025
I spoke to Vicki over the phone and asked about rates,discounts and promotions that might be available for a storage unit. She was super helpful, cordial, polite & answered all my questions to the T.
September 2025
Tony on the property is super helpful and always willing to walk with you towards your unit and gives out great details about renting out the unit and how could you optimize it. Amazing team, thank you
