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“Rented for a whole year at this location and never had any issues. The property manager is always on site and maintains the facility nicely. There is ample parking around the building or even in the front lot/and even the street as well. It was a very simple process from start to finish when moving in, accessing the facility to my unit for the year I spent renting, and then the moving out process in the end. Thank you to Tiffany for everything :)”
Open 24 hours
245 McEvoy St, San Jose
Self Storage
“They were very professional. Fast and efficient movers, gets the done in a timely manner. Had great customer service skills and very helpful. Will indeed work with this company in the future.”
“Kay and Richard made my visit really wonderful. They are both really friendly and helpful. Iwirh their king of customer service I feel obliged to reccomnened you guys to my friends”
“Destiny higher than five stars if I could give her 10 stars, I would She always smiling very professional help me with my situation of getting a storage went beyond what I was expecting outstanding customer service”
“Nene the manager at the Tully rd location was a great help!! and gave me a full walkthrough and made it extremely easy and pleasant for my move-in. Recommend anyone to come here”
“He was so nice and caring , explained it all and made it super easy fur my mom and I
It was quick process .
I believe his name was Jason, i really thank him, was so patient with us and helped us and gave us a good deal .”
“Mike and Erica were extremely helpful when I was making a payment at the office. They were kind, professional and provided a discounted rate!! Thank you! Very much appreciated in these difficult times♥️?”
“After visiting several storage facilities, this was the last one I toured, and I am very glad I chose it.
Manager Jerry welcomed me warmly and took the time to explain everything clearly and patiently. Since English is not my first language, I sometimes have difficulty understanding certain details. Jerry even used a translation app to communicate in my native language, which I truly appreciated.
He showed me all of the available storage units, explained the current promotions, and gave me helpful advice about which option would be the most beneficial for my situation. I never felt pressured and always felt that he genuinely wanted to help.
Most importantly, the facility was extremely clean, well-maintained, and secure. After moving my belongings in, I returned later that evening to check everything again. I am a very cautious person, and I like to double-check important decisions. The facility was still clean, organized, and well cared for when I returned.
I also appreciated the convenient access hours, which allowed me to move and organize my belongings later in the evening than many other storage facilities permit.
I would like to sincerely thank Jerry for his professionalism, kindness, patience, and outstanding customer service. He made what could have been a stressful experience much easier. I highly recommend this storage facility to anyone looking for a clean, secure, and well-managed place to store their belongings.”
Open 24 hours
6880 Santa Teresa Blvd, San Jose
Self Storage
“Today was a day that ended on a high note and I owe that exclusively to Courtney! Thank you so very much Courtney for all of your help this evening ???...”
“Highly recommend. Brianna was very good and went above and beyond to help us. Her helpfulness and professionalism made a big difference, and we’re grateful for the support.??????”
“I really like how very informative the people were when inquiring all the information i needed to know. The staff is very friendly and super welcoming. The area is super clean and the property is very beautiful. I recommend this to anyone who is just starting out. Ask for Kimberly, Melissa, Luis, and their sweet puppy Brady, they are all so sweet here.”
“Colby is very helpful, courteous, professional, and expedient. She provided guidance, clarification and positive resolution. Thank you, Colby, I appreciated your time. Spot on with your stellar performance.”
“Missy at StorQuest Storage was great to work with. She was super friendly, explained everything clearly, and made the whole process really easy. I never felt rushed and she answered all my questions without any pressure. Overall a really smooth experience thanks to her. Definitely recommend!”
“I love walking into any public storage and seeing Teresa behind the counter she always has a smile on her face I'm normally in and out never leave with any questions unanswered thank you for always being so helpful your the bestest”
“I’m very satisfied with this storage facility. advanced security systems and impeccably maintained units. It met all my safety requirements, and I feel confident storing my belongings there long-term. Highly recommended.”
“We have been using Lunardi’s moving in my family ever since I was a baby. The guys are so friendly, they have became a part of the family to us! They moved me from San Luis Obispo, CA to San Francisco all in one day. We continuously love working with these guys, they are professional, fun, so quick, and so catering to any and all needs.
I can’t tell you how nice, and quick they always are.
Seriously reccomend them and you will not need any other mover for the rest of your life!
Thank you Fabricio and crew!
Lexi Slonek”
“Very friendly and helpful. The process was super quick and easy, for someone who’s first time in storage usage, I am more than content and satisfied with the process and the customer experience!!”
“Teresa did an excellent job getting me all set up with a good space at a great rate. She explained everything and made feel very comfortable about renting with Public Storage.”
“Gabby is an exceptional manager for the storage units at 3620 Snell Ave. She is friendly and is responsive and helpful with any issue I have brought up so far, whether it is a run-down on storage expenditures, info on changing units, or personally demonstrating how to lift an outside unit door without destroying my back. Thanks, Gabby!”
“I had an absolutely wonderful experience renting a unit at this Extra Space Storage location, all thanks to the manager, Bilal! He made the entire online booking process incredibly smooth and stress-free. Bilal was extremely helpful, took the time to explain everything clearly, and went above and beyond to make sure I got a great price and discount. Excellent customer service is rare these days, but Bilal truly cares about his customers. If you need storage in San Jose, I highly recommend this place—ask for Bilal!”
“Finding a long-term storage unit in the Bay Area that doesn’t raise prices sky-high is nearly impossible. I moved to this Extra Space Storage location after shopping around and explaining my past experiences with other companies. The staff was friendly, professional, and gave me helpful advice about calling when rate increases happen so they can try to freeze your rate—something I’d never heard of before but appreciated the transparency.
I rented an 8x14 unit for around $140/month, which felt fair—until about 4–5 months later when it jumped to $248. That kind of increase was exactly what I was hoping to avoid, which was frustrating after being a long-term renter at other locations that stayed steady for years.
Aside from pricing, the facility itself is great. The property is clean, secure, and easy to access, though parking at the front gate can get a little tight. They’ve also made noticeable upgrades to the doors and locks, which are smoother and much easier to use now.
Overall, my experience as a customer was positive—the staff and security setup are solid—but the rapid price increases make long-term storage tough to justify. If you only need storage short-term, this is a great option.”
“Rashawn gave us a tour of a few different options and was able to answer all our questions. He made us feel the most comfortable compared to the other nearby storage locations. He's a great asset for this location! Ended up booking space here due to him!”
“Eric!!!! Is Awesome!!!! Now think about it who would go out of their way call you or text you and let you know you’re gonna be late. Does that really really exist? I don’t think so. A1 Storage is definitely smart to hire this young man because his customer service is above and beyond! And I’m so thankful for this young man! And no, he did not make me write this. I’m doing it from my heart. I am a school teacher. I don’t take bribes and I’m very impressed with this young man over 35 years in education. I think I know what I’m talking about.! Customer service the old-fashioned way comes see Eric at A1 Storage You won’t be sorry?”
“Shelia was amazing! Her customer service was excellent and she was very informative. She showed us how to use the gate code, and even opened the gate for us as we were leaving, making our experience seamless!”
“West Coast self storage is clean, safe, and reliable. Johnny has always been helpful. We're moving out because we didn't need as much storage space, but the 4 years that we rented one were great.”
“From the time I stepped into the door, Jediah was welcoming and attentive! She went above and beyond to show around and give goodness and offered me a good promo. She's just pleasant to work with”
“This has been the best storage unit company I have ever used. Their front desk attendant Leilani was super friendly and helpful. I’d recommend everyone to use this location.”
“I have rented here for years and found out about them through a friend who recommended them ,they are friendly and trustworthy, and they go above and beyond to help their customers”
“Adriana Lara and Nathan are so patient, thorough, and helpful. Anytime I’ve needed information from them, or even if they’ve needed any from me, they’ve been courteous and very professional.
I definitely recommend Brokaw Self Storage if you’re looking for a clean, easy-to-access, well-maintained storage facility.”
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“We’ve used extra space for the last several years. We’ve had several times we needed to interface with staff and they are always responsive and helpful.”