Extra Space Storage located at 895 Thornton Way in San Jose, CA, offers a wide range of storage options with convenience and security in mind. The facility features drive-up access, elevators, lifts, parking spaces, and personal access hours, making it easy to store and retrieve belongings. Vehicles are allowed in drive-up units, and there are non-climate-controlled units available. The site benefits from exceptional security measures, including electronic gate access and on-site management, providing peace of mind for customers. The staff is known for their professionalism, helpfulness, and commitment to excellent customer service. Many reviews highlight the attentive management, especially mentioning a staff member who goes the extra mile, verifies details, and ensures smooth operations. Customers appreciate the clean and secure environment, easy access, and the helpful, friendly team that assists with questions about rates, discounts, and unit optimization. Overall, Extra Space Storage is recognized for its professionalism, cleanliness, security, and outstanding customer service, making it a trusted choice for personal and commercial storage needs.
Tony and his team are extremely helpful. I left some property out of my storage on accidentally and they called and safely locked it safe until I could pick it up at a later date. Always nice and helpful thank you!
September 2026
Great experience! Toni was very friendly, helpful, and professional. Everything was quick and easy, and the facility was clean and well maintained. Excellent customer service — highly recommended!
September 2026
I’m currently moving and needed a good deal on a storage. Bri was super helpful and gave me all the information about their storage size and pricing. Definitely coming back to this company.
