First Tech Federal Credit Union is a highly praised financial institution, known for its exceptional customer service and dedicated staff. Customers consistently express their satisfaction with the personalized attention and support they receive, particularly from representatives like Hanh Nguyen and Alexis Epperson. These employees are described as knowledgeable, patient, and genuinely caring, going above and beyond to address the needs of their clients, including the elderly and those new to the US banking system. The credit union's commitment to valuing customer relationships and providing a positive banking experience is widely recognized and appreciated by its clientele.
Excellent customer service and great Banking support and product. Lydia was excellent in helping us with all our needs.
June 2026
Hanh was helpful in getting our mobile banking to work again
June 2026
Lydia ( Milpitas firsttech branch ) is very patient and customer friendly . She explained to me all my benifits throughly! I definitely recommend first tech
