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January 2024 by Jacqueline Candelaria
Employees are very nice ? I always go to this store
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October 2023 by Pablo Flores
Great place to get what your looking for with excellent customer service as well as doing an amazing job with custom made hats! Definitely appreciate the customer service and highly recommend you to shop here for your lids!
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August 2023 by Faye Wilson
Eli was great helping us get the right size hat and explaining what to do if we have to return it in case it doesn't fit. He has really great customer service skills and didn't let the fact that his store was busy and he was by himself get to him.. He gave the necessary time to each customer to answer their questions. We went in for one hat and came out with three..Thank you Eli!!
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August 2023 by Mai A.
We came into Lids and was greeted promptly. We were looking for a specific hat as well as size. Eli was so helpful in finding what we needed. Ensured if the size is what we wanted and made sure it fit well. Eli made it a pleasant visit today. Thank you so much Eli and Lids.
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July 2023 by Darrell Gordon
Went to the store today and walked out a happy man. I was able to find exactly what I was looking for and my man’s Matthew made it a smooth process! I ended up buying 3 fitted caps and they showed me nothing but love.
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June 2023 by Josh E.
I came here to purchase a hat for my son's birthday because I wanted one custom made. Unfortunately, this place is closed about 80% of the time. How is a store in the mall always closed and the mall does nothing about it? Joke management it seems like. Whoever is running the place doesn't know how to manage a store.
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February 2023 by Erica Zuvela
Been here twice recently; one time is was closed all day (not a holiday), and then we went in today to exchange a hat. I asked if they could check the back, and she said, "I'm not from this store, I don't know their inventory!" She didn't even try! Then when we asked where the snap backs are, we were they had none. We found them, so they clearly had some.
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October 2022 by Jessica K.
Trash. Closes early. Said they were closing early due to short staffing- ok kewl. That would be in 30 minutes. My kid was in the store and wanted a hat. We were going to leave but came back after 2 minutes and they closed even earlier than sign posted with 5- yes 5 people hanging out inside. 3 other customers came at the same time we did and the guy just gave me a nod like get lost. Ok- didn't need to spend an extra $100 there anyways. It's cool. Champs got my money today.
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December 2021 by Lisa C.
I've been coming to this store for a while & I must say it has more hats then Eastridge and other malls. I would like to say a special "Thanks" to Angelica for the most amazing customer service' & Embroidery service, she listening to what you want and returns with "Great" results.
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September 2021 by Avram S
Had 20% off program for Lids and Fanzz. Got a fitted red sox hat for 40$ out the door. Great price.
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May 2021 by Lou ggle
Love that you can get your hat stitched with your name or whatever you want. Hat styles aren't to bad here either. Young employees though. But not bad service either.
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April 2021 by camilo mora
(Translated by Google) Excellent store!(Original)Excelente tienda!
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December 2020 by Joseph Rodriguez
They have all the hats i love
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October 2020 by Avram Samuels
Had 20% off program for Lids and Fanzz. Got a fitted red sox hat for 40$ out the door. Great price.
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February 2020 by Kevin M.
I came in today to get a hat and some embroidery done on some of my other hats. Kevin a team member at lids went above and beyond. He really took care of me. He saw one of my favorite hats have been warn down. Without hesitation and even even asking him, he polished up my favorite cap for me and made it look brand new. Really made my day today! Thank you kevin!!!!
