Petco, located at 5650 Cottle Road in San Jose, is dedicated to enhancing the lives of pets and their owners. This store offers a wide selection of pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles at competitive prices. Customers appreciate the full-service grooming and veterinarian services available on-site, including the Vetco Vaccination Clinics. Many have praised the staff, particularly the groomer and receptionists, for their helpfulness and professionalism. However, some customers have noted that customer service could improve, especially regarding the handling of coupons and the speed of service. Overall, Petco provides a convenient and well-run shopping experience, making it a valuable resource for pet owners. While some find the prices a bit high, the quality of care and commitment to pet health has left a positive impression on many visitors. The store aims to be a go-to destination for all pet-related needs, from grooming to health check-ups and supplies.
My dog loves it here! We always try to book appointments with Kassie. I feel like if he could go home with her he would. We have the vital care and it is so worth it. The staff are so kind and friendly. It's a great environment.
January 2026
I would just like to know when my dog food will be delivered again she ran out of dog food like yesterday or the day before and we have a subscription with you guys where I get two bags a month that I paid for they deliver it to my home and I was just wondering if they could bring me another bag right away
January 2026
Was just in the store today. Jay is the absolute best. She is the animal manage and she is so kind and was so helpful with my questions about my puppy. The cashier was also very kind and excited for my daughter and I and our new puppy. Great experience.
