Public Storage in San Jose offers a convenient and hassle-free storage solution. Reserving a unit is free and commitment-free, and customers can use the online eRental option to skip the counter and go straight to their storage unit. The property is well-maintained and secure, providing customers with the personal attention they've come to expect from Public Storage over the past 50 years. The staff, particularly Sheila, the property manager, have been praised for their exceptional customer service. Sheila is described as friendly, professional, and incredibly helpful, guiding customers through the entire process with patience and a great attitude. She is bilingual, which helps Hispanic customers understand the rental agreements. Sheila's genuine care for her customers is evident, and she is known for making the experience smooth and stress-free.
Miss Mary at Public Storage 925 Felipe in San Jose was so helpful and kind. She's the best sales rep. I've ever had help locating the right storage unit for our needs. Thank you so much Miss Mary!
August 2025
Great storage facility. Great property manager! No problems!!
August 2025
Great Storage. It was easy to find and Sheila was phenomenal with the excellent customer service she provided.