Public Storage in San Jose offers a convenient and hassle-free storage solution. Reserving a unit is free and commitment-free, and customers can use the online eRental option to skip the counter and go straight to their storage unit. The property is well-maintained and secure, providing customers with the personal attention they've come to expect from Public Storage over the past 50 years.
The staff, particularly Sheila, the property manager, have been praised for their exceptional customer service. Sheila is described as friendly, professional, and incredibly helpful, guiding customers through the entire process with patience and a great attitude. She is bilingual, which helps Hispanic customers understand the rental agreements. Sheila's genuine care for her customers is evident, and she is known for making the experience smooth and stress-free.
Sheila was extremely helpful! Would definitely recommend
June 2026
Shelia was amazing! Her customer service was excellent and she was very informative. She showed us how to use the gate code, and even opened the gate for us as we were leaving, making our experience seamless!
June 2026
I’m am extremely happy with the service from public storage on Mabury Road. Sheila was very helpful with my moving situation and helping with securing something I could afford for my needs.
