Public Storage in San Jose offers a convenient and accessible location with a clean, well-maintained facility. The staff, including helpful team members like Jennifer and Tiffany, are friendly and attentive, providing excellent customer service and assistance with storage needs. The rental process is easy, with options like the free online eRental that allows customers to skip the counter and go straight to their units. The facility is open seven days a week during normal hours, though access times may be a bit inconvenient for some. Security is prioritized, with working security cameras monitored off-site during off-hours, ensuring stored belongings are safe. The units are secure, and the property is generally considered better maintained than many other storage options. Customers appreciate the helpfulness of staff in resolving issues, offering suggestions, and even helping lower rent rates. The Public Storage app adds extra convenience by enabling customers to manage their accounts and open gates from their devices. Overall, it’s a reliable choice for storage needs in the neighborhood.
