Quest Diagnostics offers a range of laboratory testing services, including COVID-19 antibody testing by appointment, with specific restrictions such as no testing for patients experiencing COVID-19 symptoms within the last 10 days. The location is conveniently situated in the West Valley Professional Center, with ample parking and easy access. The facility provides routine lab tests, pediatric specialty tests, glucose tolerance tests, and wellness programs, including biometric measurements like height, weight, and blood pressure. Patients generally find the staff, especially phlebotomist Calvin, to be professional, friendly, and skilled in drawing blood with precision. Many reviewers appreciate the quick and efficient service, often noting minimal wait times, especially when appointments are scheduled online. The check-in process is simple, with kiosks that streamline the experience. However, some areas could improve, such as updating the waiting room, lighting, patient rooms, and bathrooms, which are considered outdated. Additionally, there is no staff member in the waiting area to assist patients, which could be inconvenient if questions arise. Overall, customers have had positive experiences, highlighting the professionalism of the staff, cleanliness, and ease of service, making Quest Diagnostics a reliable choice for lab testing.
The technician, whose name I sadly forgot, was excellent. He had a great attitude, he was friendly , professional, and good at his job. He communicated the status to all present. My whole experience was great and timely. The location was convenient, with ample parking.
April 2025
Convenient and fast appointment booking and checking. Plus no pain in blood drawing most of the time.
April 2025
Calvin technique in drawing blood with a needle is extremely precise, and his skills are excellent. He is also very kind and friendly. A special thanks to him for his professionalism and care! A+
