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“They are understaffed, but staff members were friendly and got the work done.
Phlebotomist confirmed name / dob then confirmed the label with me.
Scratching my head about the security (like everyone's urine sample being sat together where everyone can access) and my ID wasn't checked.
Got the blood results the next morning from San Diego! Thank you.”
“Staff very courteous, professional and knowledgeable. I have collapsed and calloused veins,and usually have to endure a few attempts to retrieve a sample, however much to my surprise the young Lady who retrieved the sample achieved it on first attempt. Please extend my Gratitude to her. Thanks....”
“Dr. Soni rocks! We've been working together for 2-3 years and when I originally came to her I had a list of dozens of symptoms from indigestion to fatigue, brain fog, etc. I could hardly tolerate most foods. Now, I can eat whatever I want again, I have energy and my brain fog is gone. Dr. Soni is also incredibly kind and caring. Her attention to detail is unmatched. Every time I visit, she somehow remembers what we talked about during previous visits and what my areas of concern have been. I've never felt more cared-for by a doctor.”
“Dhanshri was an excellent phlebotomist! She was friendly, efficient, and, most importantly, made the blood draw completely painless. She not only drew my blood with great care, but also updated my insurance information quickly and efficiently. I highly recommend this location, and especially Dhanshri herself. She provided excellent service!”
“I have been going to this location for the last 30 years. Ami n Lin both are very professional, helpful and efficient.
Ami is the best, she finds my vein so quickly whereas in other hospitals n even in ER nurses struggle to draw my blood as it’s very difficult to find my tiny veins.They poke me all over but with Ami only one prick and you are out of there.
Keep up the good work Ami and Lin. You guys are an asset to the Labcorp. Thank you.”
“My experience at this Quest Diagnostics location was fantastic. There was very little crowd, my appointment was on time, and the staff was extremely polite and professional. Everything was smooth and efficient.
In contrast, my previous visit to a different location was a horrible experience, so I truly appreciate the excellent service at this branch. It made a big difference.”
“I came in the late morning on a workday with an appointment and had essentially no wait time at all. The phlebotomist who saw me was incredibly well-trained--she was both thorough and quick. It definitely seems like the Quest Labs experience is very location-dependent and day/time-dependent.”
“This lab is very good in appointment organizing.Self-service check in works well, if you don’t know how to do it then there will be someone helping you.
There are also walk-in patients, but they have to wait very long time…
Staffs are very easy to work with and they are professional in their industry.
Highly recommended to everyone (appointments required, can get appointments by calling or downloading an app).”
“Been looking for a new doctor, I switched insurances, I've been with Kaiser most of my adult life, I'm 45, I should have switched years ago!! Staff is friendly, doctors actually care, don't seem to be overwhelmed, and are really caring here, it's been such a relief, to find real caring doctors, no more horrible ghetto patients, I'm beyond happy here.”
“This facility is newly remodeled and much better than before. The service staffs is professional and detailed. It will take less time if you made an appointment ahead (recommended).
Check-in is now digitalize with self-check in kiosk. You must bring a photo ID as well.
I would select this facility when I need medical services.”
“I really don’t understand for all those negative comments. The staff here are all very fast, nice and professional. They are doing their best to provide all patients the best service. I’m so glad to take my mother to this location for her lab test.”
“Natalie again did a top-notch job in drawing my blood for three different doctors orders. She was professional and speedy and when I took the patch of there was no blood on the patch nor was there a bruise on my skin. Perfect work! And she gave me a jar to pee on.”
“Pretty good experience overall in my dozen or so visits except frequent droning of medical ads from the TV ruins an otherwise pleasant waiting room. Even worse if you're sitting directly below it.”
“Benchmark Environmental was exceptionally helpful providing guidance on some possible asbestos issues in our attic/furnace from some potentially negligent work from a previous contractor. The owner spent over 30 minutes listening/discussing our situation and gave us clear concise information which alleviated our concerns. It was very refreshing they took the time to provide expertise and guidance without charging us a fee, something very rare these days. Benchmark Environmental is a first class organization!”
“I got processed super fast as a walk in, <10 minutes, and my phlebotomist was kind, gentle, and happy to answer all of my questions. I would happily come back to this LabCorp”
“Diana Romero is amazing—very professional, patient, and especially great with children. My son was very scared, but she knew exactly how to calm him down and make him feel comfortable during the blood draw. She took her time and showed real care and compassion.
I highly recommend her to anyone, especially parents with young children. She truly has a gift for working with kids.”
“Today at alum rock Ị went to my appointment at 8:20 am and one phlebotomist was a việt woman. She was very rude and was very nitpicky about my information. All the other people’s services were still good. Please review the work of the việt woman.”
“The best service i ever had. Angel was so helpful through the whole process. He even went over expectations and helped me with the issue i had after 3 months. Awesome guy. Thanks Angel:)”
“I have been drug testing here twice a week since July 29, 2025. I never once thought to look at reviews prior to choosing a testing facility. I have to do it, so why bother looking when I know my pee is clean and serene.
I have been getting half naked and twirling around in front of Pattie for many weeks now (twice a week) and I must say, I have never felt more comfortable peeing in front of anyone. That’s why I still frequent No Drugs Inc..
I never felt like anyone was being rude, but then again, clients who are rude are probably going to get rude behavior in return and those are the ones who leave poor reviews.
This location will forever be my urinalysis destination. At least for the duration of my court order.
Thank you to the staff for always making my drug test a pleasant one!”
“Usually a pretty good experience. TODAY WAS AWESOME! Yareli really made it easy and I didn't even feel the needle go in Got it the first try and I was in and out in 3 minutes. If I could give him 10 stars I would. She's probably the best I've ever had when it comes to drawing blood! Thank you Quest!!!!❤️”
“Looking at the reviews, I was scared of getting a bad experience. However, the receptionists and doctors I encountered were friendly and approachable. I was pleasantly surprised. Lab work was quick.”
“This is the second time I’ve gone there, and honestly, this place has not disappointed.
The front lady might not seem happy, but if you treat her the way you want to be treated and ask her how her day is she is very friendly and even laughed at my joke today lol but if you treat her mainly she will give you back the same energy given it to her.
Mr. Henry in the back worked with My Son, who normally cries very loud and struggles. Mr. Henry was patient and talked to him and this is the first time My Son did not scream during his procedure.
Even as a walk-in, I was seen within the hour. They moved quickly and efficiently, and this is the new LabCorp that I have been and will continue to go to.”
“I think the staff and process at this location is very professional and considerate. The gentleman at the front does a great job of informing everyone of the risks and screening. I've been here a few times since the pandemic and unfortunately have seen others act unprofessional towards this process and this worker, anti-maskers and others that believe their rights are being impacted. Each time, the worker is professional and the security officer nearby has also helped in educating these folks. I can't give these workers enough credit, not only are they risking their lives but also having to endure all of those that don't want to follow simple rules for the sake of the community.”
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“I had a great experience completing my phlebotomy externship here. The instructor was extremely knowledgeable, patient, and professional, and took the time to teach proper techniques while sharing real-world experience that made learning much more effective. He emphasized safety, precision, and confidence, which really helped me grow my skills. The environment was professional and welcoming, and I’m very grateful for the opportunity to learn from someone with so much experience. Highly recommend this site for anyone pursuing phlebotomy training.”