Safeway is a grocery store offering a convenient and friendly experience with a deli, bakery, fresh produce, and a helpful pharmacy. The bakery features customizable cakes and cupcakes, while the deli offers party trays made to order. Customers can use Order Ahead pick-up for bakery items. The store includes a butcher's block with meat and seafood and a produce department full of fresh fruits and vegetables. For convenience, Grocery Delivery and DriveUp & Go™ are available. The store is described as very well decorated, nicely organized, and clean, with good products and nice sales. However, experiences with staff can vary. While many employees are nice and helpful, with some going out of their way to assist customers, there are reports of occasional rudeness and abrasive behavior from certain cashiers. Management is noted to be great and accommodating in resolving issues. The store can get busy, with some customers noting disorder in lines where people block the main walkway. A DMV kiosk inside can be problematic, but staff are willing to help. Pricing is frequently described as appalling, though some specific items like bananas are noted as nice. The store's app has also received criticism for a bait-and-switch on deals.