Safeway at 2980 E Capitol Expy in San Jose is a convenient and friendly grocery store that offers a variety of services and departments to meet customers' needs. The store features a bakery with customizable cakes and cupcakes, a deli with party trays and made-to-order items, a fresh produce section filled with fruits and vegetables, and a butcher's block with meats and seafood. Customers can enjoy the floral department and take advantage of services like Order Ahead for bakery items, Grocery Delivery, and DriveUp & Go™ for quick shopping. The store also includes a Starbucks and has a security guard onsite, although some customers note that outside homeless individuals and donation stalls can be visible near the entrance. Many shoppers appreciate the store's good selection, well-kept environment, and central location in a busy plaza. The store is open late and during holidays, making it convenient for different schedules. However, some find the freezer and meat sections limited compared to other Safeway locations, and the plaza's large speed bumps can be a minor annoyance. One reviewer shared a positive experience with staff, highlighting attentive and friendly service, especially in assisting with floral and decoration needs. Overall, Safeway is viewed as a reliable grocery option with friendly staff, good hours, and a variety of departments, though some customers mention concerns about outside safety and limited selection in certain sections. The store maintains a welcoming atmosphere, making it a popular choice for grocery shopping in the area.