Shoe Palace is a popular store known for its latest footwear. Customers appreciate the friendly and helpful staff, who go out of their way to assist, sometimes even retrieving shoes from high shelves. The store offers professional and courteous service, making shopping pleasant. While the shoe collection can be limited, the staff tries to help find what customers need, even looking up other store locations. Customers also value the store's good customer service, including handling returns without receipts when needed. Overall, Shoe Palace is a reliable place to find new shoes and receive helpful service.
Excellent service on the phone by Josh earlier. He was able to help me confirm which shoe sizes were available at their different branch locations. Thank you!
October 2022
ShoePalace is a good store I went there they had a limited shoe collection but didn't had my shoe size but there customer service was ok
August 2022
When I called she was very friendly had a great customer service and even said their location This is one of the best shoe Palace San Jose
