The Carlyle Apartments in San Jose offers a variety of living options, including 1-, 2-, and 3-bedroom apartments with spacious floor plans, walk-in closets, and in-home full-size washers and dryers. Residents can enjoy amenities such as a pool, spa, fitness center, and clubhouse. The community is managed with professionalism, as highlighted by positive feedback about maintenance staff, particularly Abdel, who consistently provides courteous, timely, and skilled service. Residents appreciate Abdel’s helpfulness and expertise in handling repairs. However, there are concerns about the rental practices within the community. Some residents report that certain apartments are rented out with multiple bunk beds, housing up to 10 strangers in one unit, which leads to noise, loud music, and disturbances in hallways and parking areas. There are allegations of illegal activities, such as excessive occupancy, loud behavior, smoking, drinking, and fights, affecting the peace of residents who work and seek quiet living spaces. These issues have caused some residents to consider moving out despite liking their individual apartments. Overall, The Carlyle Apartments provides comfortable living spaces and good management, but ongoing neighborhood disturbances and rental concerns affect the quality of life for some residents. The community's amenities and professional staff contribute positively, while residents hope for better oversight to improve living conditions.
I put in a work order, and Abdel Navarro acted quickly to resolve the problem I had in my apartment.
March 2026
Great experience with the maintenance team. Abdel is excellent, he communicates clearly, responds quickly, and always makes sure all concerns are addressed. Fatima is very polite and also responds fast, making the whole process smooth. Really appreciate their professionalism and help.
March 2025
Best customer service ever! I had trouble twice in the same day, one in the afternoon and the other in the late night. He was driving 15mins from his hom to my apt to fix things out. It was beyond my expectation. Wonderful team!
