-
November 2023 by Alexander Chiou
I brought in my Acer laptop due to an extremely gnarly and hard to debug issue where it would randomly reboot. My technician Jesse over at The Cheap Squad spent many hours across 4 sessions to get it fixed. During this entire time, he was extremely communicative and helpful, letting me know all the things he was trying alongside the status of the machine. He also gave me a lot of excellent tips on how to take better care of my computer. On top of all that, he even mentioned that if he wasn't able to get it fixed, they would refund me out of good faith.I'm happy to say that my computer's healthy now, and The Cheap Squad is easily one of the best vendors I have ever worked with. I cannot recommend them enough. They clearly care so much about customer satisfaction and doing quality work. If you're having IT problems, go to them.
-
September 2023 by Digy Leah
Prices are high and wait time for pc is also pretty long but if you don’t mind waiting 5 to 6 days for your pc to be repaired then trust them
-
July 2023 by Ravi Chana
I had a fantastic experience with the computer repair service at The Cheap Squad Inc. The team was not only highly skilled but also incredibly patient in explaining the issue and the steps taken to resolve it. They were transparent about the cost and provided a thorough breakdown of the repairs. I'm grateful for their professionalism and would recommend them without hesitation.
-
May 2023 by Wangpeng An
This is the second time I've had my custom computer repaired at Cheap Squad, and once again, I'm thoroughly impressed. Jess and Dale expertly resolved issues with my motherboard and CPU, demonstrating not only their technical prowess but also their commitment to quality service. The price point was incredibly reasonable - further solidifying my high recommendation of their services. Kudos to Cheap Squad for another job well done!
-
May 2023 by Luong Nguyen
great customer service, and spent extra time tackling my issue and was able to resolve my issue with my Pc.
-
April 2023 by Paul
Thorough service and assistance from Jesse for PC repair, resolving a critical issue at incredibly reasonable prices.Repair took some time, but that's no factor. My PC has been running great daily since then, and it's been quite a long while.Will definitely be back here with any future issues.
-
April 2023 by Dennis A.
The best place in the Bay Area to fix laptops home computers. They are very versatile very nice intelligent very friendly, very friendly. They will hold your computer. You know they won't ruin other parts of it to make money off of you. They won't take parts out to screw you over. I've been going to them since they were downtown San Jose. I adore these guys are the best in the west, and this is coming from a Dragqueen the best in the west, but I am the best in the west and entertainment
-
March 2023 by Don L.
The smart, nice, hardworking guys here always gotten any computer or laptop related problems I have for free or very affordable rates.I've had them fix my Windows gaming PCs and laptops. The problems ranged from not turning on completely or having difficulty uninstalling an unwanted program.I believe they are an unsung hero we take for granted in Silicon Valley. The ability to go in person and have someone fix your computer is something that is so necessary for work, school, or entertainment purposes in most peoples' lives in the 21st century. You really can't find many fairly priced computer repair shops out there. Most stores can only fix iPhones or you just go to the Apple Store, Best Buy, or Target for assistance.With Fry's Electronics gone, The Cheap Squad is a locally owned computer repair shop that I can trust to fix my computer, communicate with me through the process, and fairly price the cost of PC repairs, replacement parts, and labor costs.
-
March 2023 by Randal R.
I bought them an all-in-one computer with a failed ssd hard drive. Unfortunately, the drive was damaged beyond their capability to recover the data and recommend Kotar Data Revovery. They completed the recovery attempt promptly and were professional in their customer service. Next time I need help with my computer, I definitely will use them again instead of another shop that failed to come close to meeting my expectations.
-
March 2023 by Trina B.
With my hectic schedule, these guys really came through for me. The experts were competent and professional, immediately diagnosing and repairing my laptop at a low cost. They kept me updated throughout the process and even gave me advice on how to avoid future issues. The customer service was fantastic, and I felt appreciated as a client. I strongly recommend the Cheap Squad to anyone in need of dependable and reasonably priced computer repairs.
-
March 2023 by Bad (Sean)
HANDS DOWN THE BEST PLACE, the people here are super friendly, kept amazing communication with my custom build with updates almost every day. They finished exactly when they said they would be done and charged 70 dollars less than other stores. I can’t emphasize how helpful the people here are as they clearly walk you through how they do things and warn you about worst case scenarios. They even do proper testing for all your components and they even cleaned my pc case for me. Highly recommend!
-
March 2023 by Rose A.
I had a problem with my laptop's display drivers and was struggling to find a reliable and affordable solution. Luckily, I stumbled upon The Cheap Squad in Campbell, and I am extremely satisfied with the service I received. The technicians were knowledgeable and quickly diagnosed the issue. They provided me with a fair and affordable quote for the repair, and the repair was completed in a timely and efficient manner. The laptop is now working perfectly, and I couldn't be happier with the service I received. Keep the hard work going.
-
March 2023 by Jerry H
I continue to be extremely impressed with their technicians high quality of work. I had multiple problems with my laptop (broken screen, battery issue). They kept me informed of the progress (of the arriving parts that were ordered) and we're very prompt in replacing the required items.Jesse is very cordial and attentive.I've had other work done here as well.I recommend this repair shop to all of my friends.
-
February 2023 by Nelly E.
Great customer service, friendly, very thorough, and incredibly reasonable pricing. Would definitely go here again.
-
January 2023 by Stephen N.
I took my laptop computer here to get an issue fix because it was stuck in a loop and won't boot up to the OS. They fixed it with no issue and quoted me a fair deal. It took a few days to finish because of other orders they have to service first before my computer.
