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“Rent a trailer form Carlos this time. Totally different experience. Would have gave a 5 but the trailer had dents which had not yet been marked with u-haul stickers to show they were existing. Carlos applied the stickers - good to go.”
“I want to express my deepest gratitude to Brandon. He was an amazing help with Great personality helping our truck load onto the U-Haul! Since we’re
heading to Colorado, and he went above and beyond with his incredible help. Thank you again, Brandon you’re an amazing human!!!!”
“I have been renting three trucks from Ryder in San Jose for the past three months, and the experience has been outstanding. Cristina and her associate, Mathew, have gone above and beyond to make sure my business runs smoothly. Cristina has consistently worked to get me the best rental rates possible and has always been available whenever I needed assistance.
Their professionalism, responsiveness, and dedication to customer service have made a huge difference in my day-to-day operations. It's rare to find people who genuinely care about helping their customers succeed, but Cristina and Mathew do exactly that. I truly can't ask for more—they've already exceeded my expectations and provided the best service and value I could hope for.
I highly recommend Ryder Truck Rental in San Jose, and especially Cristina and Mathew, to anyone looking for reliable trucks and exceptional customer support.”
“Man these guys are great. To my surprise they saved myself and my customer some money today in the service department. Highly recommend them. I have used union city monarch for a couple years now and San Jose location a couple times. Both are solid.”
“Mike Simmons is the king of customer service. Always helpful and cheery. Please hire more like him. Also, Dan Brake has been incredibly helpful/knowledgeable with my company’s needs. Customer service is top notch and always appreciated.”
“It was such a wonderful experience of having enterprise truck. The two gentleman’s working there, Jose and Ric went extra mile and helped me to get a truck out of nowhere. They did all this in very last minute request of mine. Thanks team, really appreciate it.”
“I called Sunstate Equipment to see if they could transport my dead forklift and/or if they had a forklift charger. Although they couldn't accommodate my needs, Tresa, the representative, made several good suggestions. She was very professional, courteous, friendly and knowledgeable. She was the most informative person I talked to out of all the various businesses I contacted. Great job, Tresa! A+ customer service skills.”
“I have rented at the Curtner Av location for 10 yrs + and am very pleased with the services provided.
Over the 10 yrs plus I have rented from this location:
1) The employees are very helpful and pleasant, they solve all issues brought the their attention.
2) The trucks are reliable and budget friendly.
3) The location is easily accessible from Hwy 87.
4) The Mobile App allows you to speed up the renting process if you know what you need before hand.
Thank you Team U-Haul for making all of my moving experiences positive ones!
Regina”
“I rented a Uhaul 26 foot truck for a one way move from Los Angeles to San Jose, CA. The customer service was amazing, their price was much better than their competition, and there were no hidden costs. I would definitely recommend Uhaul to my friends and family.”
“I was unsure going here after seeing the reviews. But it looks like it's under new management. Andy is very friendly and helpful, and was able to get me a great truck to rent for the weekend (no way my SUV could fit the things I needed). It sounds like after COVID they had a lot of trouble getting up and running because of a lack of trucks especially - funny enough this is exactly what most people complain about!I'll definitely be back because new management under Andy is great. Most of this stuff comes down to who runs the place and Andy does great. I'm all for supporting local business owners and it's clear Andy's been hard at work trying to fix the reputation here :)I've only ever had trouble renting from Budget (or Avis?) when I try to do something last minute. My recommendation would be to try and book in advance as much as possible - and to be flexible if you're going to book last minute!”
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“I’ve rented from this place a few times and the process of renting and returning the truck has always been quick and easy. Staff are always pleasant, considerate, and informative. The trucks are always clean and in really good condition. I recommend them highly!”