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February 2024 by HZ L
super super horrible customer service. The man with glasses but without hair is the worst one. Worst attitude I ever met.
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February 2024 by Thibaud Stainnack-Baudel
I boycott this location, and now take my USPS business anywhere else.Unkind, and uses company policy to justify having no heart at all.
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February 2024 by Eric Tang
Only 1 staff working. Ridiculous!
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January 2024 by Danyel Williams
TERRIBLE SERVICE , I have informed delivery and it showed my W-2 was coming well jokes on me it never came, and when I called to speak to somebody, it sent me through 1 million automated systems before an actual human ever spoke to me only to tell me they’d be investigating the issue well they did and on my voicemail had let me know that they spoke to the carrier who claims they’ve delivered all of the mail they’ve received and that there’s no way for them to search for my W-2 that clearly made it to the post office because they sent me a picture of it saying it was coming The person who called left no contact information so now I’m stuck going through the automated system again. This is ridiculous. Why would I receive an email with pictures and then all of the sudden my W-2 never gets delivered Something fishy here .
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January 2024 by Asad
Never had an issue, also beautiful building
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December 2023 by Santiago Rodriguez
Horrible customer service she made me write my details on paper and was very annoying. To say the least USPS sucks and they lost my package they delivered it to the wrong address and said I couldn’t get a refund which is unfair because we pay for shipping and the item it self was money too and they’re the once that messed up the delivery.
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December 2023 by Rita Villa
My mail was held there due to someone breaking in and messing up our boxes. It was So hard getting them to deliver my mail and packages after our boxes had been fixed and everything was set with management of our apartments and the post office to start delivering.
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December 2023 by Avanish Vyas
My mailbox was vandalized and I was told by my HOA to reach out to this post office. When I went to this post office, they said they don't hold the mail anymore and they sent back my mail to their respective senders. This sucks.
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October 2023 by Merutsuki Inuyoukai
She rude me because of deaf! I don't happy about she won't help me because I lost paper. I always trust my full name and ID need match number with PO box. I don't understand why she speaks me without write me. She said you need remember number but if some people forget number with PO box? She won't help me. I struggle communication with August and today so twice time! I frustrated. She needs write clear with me. I don't understand she speak I can't read speak well. I am Deaf and only ASL so she needs nice to me and full write me! She thinks I fasle identify? No Way! She doesn't understand about I said. I lost paper because I can't find my number with PO box! I need help for my number match my full name and ID fact. She won't. I looked myself I found number match post box match my keys. She needs embarrassing about it. She needs sorry to me because she means me because of deaf culture!
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September 2023 by Heather Brown
Worse customer service ever. Took time off of work to go get my mail because they post office is too incompetent to know when a mailbox is actually broken or not. The lady at the counter gave me attitude for picking up my mail which is not my fault. Then proceeded to tell me I was lazy because I “obviously” didn’t pick it up because I had a lot of mail. I proceeded to tell her that some of us have to work during the times they are open and that it’s not my fault they didn’t give me all my mail when I was there last week. This is absolutely not acceptable for an employee to treat people this way and she needs to be fired.
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August 2023 by Platinum
The most lazy driver if they don’t feel like delivering your package they won’t bother to contact you and give a update four hours late just for them to be closed and customer service to be close
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August 2023 by Ana Marroquin
Today I arrived at 4:40 pm and an employee took me away because there were only two people attending and they had 6 people in line and that in those 20 minutes they were not enough to serve those people, it is very detestable that they can have that type of person in front , she is too slow in her work, when most of the employees attend 3 she barely attends one really very bad service.
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June 2023 by Jann
I had my envelope weighed to make sure had enough postage and it did. The lady took my envelope and I asked for it back because today is only Monday and I don't want it to get there to early as it is for Father's Day. She insisted I should mail it today. Now I am afraid she is going to steal it.
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June 2023 by Grace Lee
The appearance and interior of the post office are very elegant and classical, unlike the typical USPS. I approached the counter staff to inquire about the packaging material as the on-site boxes couldn't accommodate my items. They were extremely enthusiastic in helping us find the perfect-sized cardboard box and patiently assisted me with the packaging. I am truly grateful for their excellent attitude and helpfulness. If you are in the area and require postal services, we highly recommend this post office. Thanks to the ladies from Parcel counter!
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June 2023 by Karmeisha Taylor
The employee Oliva that works here is rude. It was closing time an instead of speaking to me and being polite about itshe just closes the window after the customer she helps walks away. Very rude I just had a question which she could have answered!
