Warby Parker Santana Row offers a wide selection of high-quality prescription glasses starting at $95, as well as sunglasses, progressives, and contact lenses, including their own brand, Scout. The store is known for its friendly and attentive staff who provide a pleasant shopping atmosphere without being pushy. Customers appreciate the knowledgeable advisors who take the time to understand their needs and style, making the shopping experience efficient and enjoyable. The home try-on program is particularly popular, allowing customers to select frames at their own pace before visiting the store. The checkout process is described as easy and efficient, and staff members are quick to assist with any technical issues. Overall, customers report high satisfaction with their purchases and express a willingness to return for future eyeglass needs, highlighting the combination of fair prices, excellent customer service, and quality products.
Excellent customer service. I was greeted as soon as I entered the store and several associates offered to help me. Great selection.
January 2026
This was the best eyewear purchasing experience. Mary was through and expeditious while addressing all of the corky questions!
January 2026
Amazing customer service by Brandi! I walked out of the store feeling very confident with my glasses and sunglasses choices! She recommended styles that were aligned with what I was looking for. Thank you!
