LensCrafters at Macy's on Stevens Creek Blvd offers quality eye care with a wide selection of designer brands like Prada, Versace, Ray-Ban, Oakley, and more. They provide comprehensive eye exams and a variety of lens options, accepting most vision insurance plans such as Aetna, EyeMed, Humana, and United Healthcare Vision. Customers praise the friendly and helpful staff, highlighting employees like Miranda, Mikayla, Scarlett, and Dr. Chang for their outstanding customer service. Miranda, in particular, is recognized for her kindness, patience, and ability to fix glasses quickly, including repairing old or bent frames and replacing lost screws. Visitors appreciate the welcoming environment and the staff’s willingness to go above and beyond, from fixing glasses free of charge to helping them find the perfect frames. Overall, LensCrafters at Macy's provides excellent care, a friendly atmosphere, and a wide range of stylish eyewear options to meet every customer's needs.
I had an issue with my sunglasses where the screw came loose. Errol helped me with it. He was really professional! All’s good now.
Great service by Errol!!
March 2025
Errol is awesome. Go see him and his team for all of your eye needs. You will be taken care of!
February 2025
I received and experienced the best Optometry visit in my life. Miranda, Mikayla, Chris and Dr. Chang were excellent! I hope they all do well professionally! I wish in the future I will be helped by them again! I know employees come and go. Just wanna tell the public that they ROCK!