Capistrano Mazda, established in 2015, is dedicated to providing a unique and positive car-buying experience, earning the title of “Undealer.” The dealership emphasizes transparency, never charging over MSRP on any model. Their commitment to customer satisfaction has resulted in numerous awards and recognition, including multiple Mazda Presidents Club wins. Customers consistently praise the friendly and knowledgeable staff, particularly salespeople like Otto and Shannon. Otto is noted for his honest, no-pressure approach and willingness to go the extra mile for customers, such as adjusting prices and providing additional gifts. Shannon has also received accolades for making the buying process smooth and enjoyable, whether customers know exactly what they want or need guidance. The dealership is recognized for its extensive inventory and a pleasant atmosphere, complete with great music. While some reviewers mention that parking can be a bit tricky to find, this minor issue does not overshadow the overall positive experiences reported. First-time buyers and experienced customers alike appreciate the attentive service, making Capistrano Mazda highly recommended for anyone seeking a new vehicle. With a focus on customer needs and a commitment to exceptional service, Capistrano Mazda stands out as a top choice for Mazda enthusiasts.
We had such a great experience and great service at capo Mazda with Otto and Moe, as first time buyers. They took care of our needs and matched us with our dream car. Worth the long drive for great service and attention
September 2024
Friendly sales and smooth process. Marcin helped us complete our trade-in for a new MX-5, and the whole process was pleasant. He cared about our needs and thought from our point of views. I highly recommend this place.
August 2024
Best dealership. Straightforward deals and amazing customer service. Thanks Rick and Moe!
