Capistrano Mazda has been providing exceptional customer experiences since its opening in 2015. The dealership has consistently won customer satisfaction awards for both sales and service, and has been recognized as a Mazda Presidents Club winner for multiple years. Capistrano Mazda prides itself on transparency, never charging more than MSRP, even on the all-new MAZDA CX-90. Customers have praised the dealership's sales team, particularly Otto, who is described as an outstanding salesman who is straightforward, no-pressure, and generous. One customer was even offered a $300 discount and a $25 gas card due to their newborn. Another customer had a smooth, low-stress experience with Shannon and her team, who helped them find the perfect car. First-time buyers have also had great experiences at Capistrano Mazda, with the sales team taking care of their needs and matching them with their dream car. Marcin, in particular, was praised for his attentive service and for considering the customer's point of view during the trade-in process. Overall, Capistrano Mazda has earned a reputation for providing exceptional customer service, competitive pricing, and a hassle-free car buying experience.
My experience at this dealership was amazing, Shannon and Otto are super kind and helped me right away! Definitely wasn’t the first dealership I bought cars at but one hundred percent will be the last. Best customer service ever.
December 2025
Great experience working with the team, love my mazda Cx-50 hybrids a lot.
December 2025
This Was my second car purchased from Capistrano Mazda, always a great experience.
