Capistrano Mazda has been providing exceptional customer experiences since its opening in 2015. The dealership has consistently won customer satisfaction awards for both sales and service, and has been recognized as a Mazda Presidents Club winner for multiple years. Capistrano Mazda prides itself on transparency, never charging more than MSRP, even on the all-new MAZDA CX-90. Customers have praised the dealership's sales team, particularly Otto, who is described as an outstanding salesman who is straightforward, no-pressure, and generous. One customer was even offered a $300 discount and a $25 gas card due to their newborn. Another customer had a smooth, low-stress experience with Shannon and her team, who helped them find the perfect car. First-time buyers have also had great experiences at Capistrano Mazda, with the sales team taking care of their needs and matching them with their dream car. Marcin, in particular, was praised for his attentive service and for considering the customer's point of view during the trade-in process. Overall, Capistrano Mazda has earned a reputation for providing exceptional customer service, competitive pricing, and a hassle-free car buying experience.
Excellent customer service…….Hugo kept us fully informed through the whole process.
August 2026
As usual, fast efficient, comprehensive service at a reasonable price. Highly recommended!
July 2026
The people here are so nice. Emon was incredible, made the experience fun. No pressure, no weird vibes. Everything was chill and I’m very happy we chose to shop here.
