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March 2024 by Merry A.
Hands-down, my favorite store in Orange County. A fabulous collection of both trendy and classic looks. From dresses and darling skirts to boots, jeans and fabulous jewelry- you can't go wrong with Wildfire. A great place to buy a gift for someone who deserves the best, and a great place to treat yourself! Five stars and more!
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March 2024 by Iliana D.
I purchased an item at Wildfire Mercantile while visiting San Juan Capistrano. The baby item I purchased was too small, so I emailed to see if I can exchange it via mail and they ship out to my nephew. They were extremely helpful and accommodating. 10 stars for customer service!! Their merchandise is very nice- there's something for everyone! Highly recommend!
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December 2023 by Shawn M.
One of the worst businesses to deal with !! Three times no return calls about a product I wanted (Boots) a complicated product as they didn't have the correct size. But I've been there only because I have a gift card and trying to get a return call is a joke and not to mention that rarely the phone is answered. Then if you leave a VM they still don't respond. Shawn
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October 2023 by Michelle
If you want to shop in a store that employs judgmental and rude employees this is the store for you. We recently took a day trip to SJC and due to the warmer weather my sweet guy suggested we go shopping for a cooler shirt for me to wear. We stumbled upon Wildfire Mercantile. I was excited at first...until we encountered the Karen employee who decided to judge my sweet guy. Apparently she thought he was going to steal something and stayed close to him. My sweet guy who was ignoring her rude behavior had offered to buy me not only a shirt but anything and everything I wanted. However after hearing a snarky comment towards him there was no way this store would get one cent of our money. Maybe if we had rolled up in our BMW, which we do own and head to toe top of the line western wear- she would have faked being nice at least. But we were dressed accordingly for an out of town day trip. She also didn't recognize his military patches to see he served our country for over a decade and is an honored combat veteran. Yes he fought for everyone's freedom, including hers. He would have bought me everything in the store because he is that generous. All the layers of her cowgirl clothing and makeup couldn't hide the ugliness of her heart or attitude. I've shopped at many country, western mercantile stores that employs genuinely sweet, down to earth people and owners, but this store is a joke and not the real thing. And reading other reviews of the same unpleasant behavior we experienced, those reviews made sense. We are excited for our next trip to SJC as we go often but definitely won't be going to this store.
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September 2023 by Bradford A.
If you want to shop in a store that employs judgmental and rude employees this is the store for you. We recently took a day trip to SJC and due to the warmer weather my sweet guy suggested we go shopping for a cooler shirt for me to wear. We stumbled upon Wildfire Mercantile. I was excited at first...until we encountered the Karen employee who decided to judge my sweet guy. Apparently she thought he was going to steal something and stayed close to him. My sweet guy who was ignoring her rude behavior had offered to buy me not only a shirt but anything and everything I wanted. However after hearing a snarky comment towards him there was no way this store would get one cent of our money. Maybe if we had rolled up in our BMW, which we do own and head to toe top of the line western wear- she would have faked being nice at least. But we were dressed accordingly for an out of town day trip. She also didn't recognize his military patches to see he served our country for over a decade and is an honored combat veteran. Yes he fought for everyone's freedom, including hers. He would have bought me everything in the store because he is that generous. All the layers of her cowgirl clothing and makeup couldn't hide the ugliness of her heart or attitude. I've shopped at many country, western mercantile stores that employs genuinely sweet, down to earth people and owners, but this store is a joke and not the real thing. And reading other reviews of the same unpleasant behavior we experienced, those reviews made sense. We are excited for our next trip to SJC as we will be going often to visit friends but definitely won't be going to this store.
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September 2023 by Jena B.
Amazing owner! As a new customer looking to update my wardrobe with a modern country flair. The store had everything from traditional western to country trends with very unique selections including personally sourced leather accessories and jewelry. They even have a section of Johnny Was! She helped me piece together the most amazing outfits. I plan to be a recurring customer
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May 2023 by La Familia M.
Again, it was anniversary time and I needed to find a gift special and unique enough to express my love and devotion to the beautiful woman I convinced to marry me, 10 years ago. I didn't even have to think about it. I went right to Susan, the proprietor of Wildfire Mercantile, and asked (pleaded really) for her help.I hope this place stays in business forever, because I would be lost without it. On an unusually slow, weekday afternoon, Susan and Teresa helped me order a set of custom bracelets and necklace, crafted to compliment the unique season of my wife's subtle style. Never, not in one million years, would I be able to do anything remotely like this on my own or, anywhere else. I gave Susan my budget and a couple pictures of my wife dressed nicely, modestly accessorized with jewellery for insight and inspiration. Let ME tell you something, I have never had more fun or been treated so well by people, than when doing this. My wife was SO surprised and So blown away, that she cried a little. I even bought a new hat which Troy, Susan's lotto ticket lucky husband, branded custom for me.It was definitely not cheap but, if I wanted to go that way, I would've gone to some inland city's swap meet or bought something online that'd eventually turn my wife's skin green. It was definitely NOT overly priced or super expensive either. Long story shortened... If you want to buy something stylish, unique, and special for yourself or someone else -- go to Wildfire Mercantile first. You will not be bummed. It just such a cool place. It's a family business run by Susan and Troy Stansbury. Their grandkids stop by often to liven the place up with mischievous giggles, and the sound of small, bare feet running on the hard wood floor from hiding place to hiding place. Troy reminds me of those old Clint Eastwood movies (Every which way...) in that low fence, neighborly manner, Troy will just talk turkey with anyone about anything. He's the kind of guy who should've either been a shrink, bartender, or barber.
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May 2023 by Brandan Althof
My wife has been on the hunt for the perfect pair of red cowboy boots - she found them here with the help of personable and caring staff. Highly recommend!
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April 2023 by Chaco M.
So bummed. We went to buy some new hats for an event out of state and well..... don't touch the $500 hats. It was a bit awkward as we had hoped to find just the right combo of super nice all around. We ended up buying them in Texas but wish we could have supported a local store. Maybe not freak out of someone looks at product while not all decked out. We'd been working and weren't in our dressy duds. Still recommend though.
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March 2023 by Karla Reid
Susan went above and beyond with my order. I cannot express how much I appreciate how well they handled a shipping issue. Thank you again for the beautiful skirt.
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January 2023 by Brenda Marie
Love this place… They have selection of Jeans… Never tired stopping this store.. Everytime I visit the San Juan Capistrano Basilica Church. T shirts for Men and Women are great. Store clerk are Friendly.. Check this place out.
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January 2023 by Andrea P.
I always love going here when I am up in San Juan. They always have beautiful earrings locally sourced.
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September 2022 by Karyn Varro
Love this store, packed with great western wear and very friendly service.
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April 2022 by David Badnell
Just received my order, a new Stetson hat. They initially sent the wrong size. All it took was an email and they sent a return label. The correct size hat arrived shortly thereafter. It was a good customer service experience.
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April 2022 by Monica T.
Lovely store! I received great customer service. I purchased a hat & was provided good packaging. I will definitely visit again when I'm the area.
