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November 2023 by Paul D.
I'd like to give the true with minus 10 stars this shop is the worst place to go. I went to get an oil change on a car that I just bought, they tried to upsell me saying I needed new tires, and that I have a damaged axel, say it was a leak. They tried to tell me it would be $6000. Plus labor. I went to a another shop who told me nothing was wrong with axel.Do not go here unless you have extra money to waste.I heard from a friend came for transmission service and left with $22,000 engine that didn't need to be replaced wowThis guy Doral is a liar, he wants techs to make false reasons to repair.5 star reviews gotta either do not know nothing about cars or they are friends and family.
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November 2023 by Peace C.
Called for a quote for replacement of seat belt today. It's for a seatbelt that my child uses so there's a sense of urgency to fix. Despite there being a slight tare and my understanding from the dealer that the whole mechanism needed to be replaced, I was told I needed to bring the car in for an estimate here. It was odd that a dealer gave me a quote by phone with the Vin and the response I was given here was they absolutely needed to see the car (a photo of the tare my child made with scissors wasn't sufficient). I asked to speak to someone that may be able to give me a quote and that second person said without seeing the car it could be 1000 different things. (This was confusing as I asked for specific thing ... parts labor for speatbelt replacement, no accident, replacing the entire mechinism). Furthermore the person said, if I poke to the dealer why am I calling them. I know I'm not alone thinking that it's typical in this age to explore options. They just lost my business with this response or lack of responsiveness for a quote and insensitivity to time asking to bring the my vehicle in. It may be a sales technique to bring in the customer before talking money. Parts labor for seatbelt was ased for, Vin, year make and model was provided. It was a red flag for this auto shop not being straightforward and skilled in communication. It's rare I make negative reviews but this really happened so just sharing the experience in case it helps others.
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October 2023 by S A.
Doral's helped me out in a pinch with an unusual issue related to my car. Although the issue is one they would not typically take on, they helped me out anyway, got my car to a state that was safe to drive to my regular mechanic and also helped me find a solution that worked best for me even if it meant them not doing the specific work -- prices are reasonable, the manager and staff are excellent and go above and beyond and prioritizes the customer and their needs first. A true neighborhood gem!
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October 2023 by Scott Gordon
I had a great experience at Doral's. They helped me with my catalytic converter replacement after it was stolen. In the process they noticed other needed repairs. We worked together to make a repair plan the was right for me and my vehicle at the time. Every step of the way Brandon and Victor clearly explained my options, so that I could make an informed decision. I was never pressured to do anything. Doral's is very professional, and does quality repairs in a timely manner. Thank you!
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August 2023 by Asinate Alina Tuifao
Victor went above & beyond! I love how I got updated info on my mobile as to what has been done and completed on my sons truck. Dropped it off for a water pump change and all the hoses around it needed change. My sons engine belts were custom belts( not stock) and they did their research to find the correct one and get his truck back up and running in no time. Definitely recommended. Ask for Victor!!!!
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August 2023 by Greg Hamm
Quickly and correctly diagnosed my electrical problem (unlike the Chevy dealer I took it to). Staff was polite and friendly. Fixed the problem in a reasonable time and at a reasonable cost.Service: Electrical repair
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August 2023 by W M.
I would post a no star but it not available. Paid over $400.00 for a repair that was not done and an oil change. Their suggested repair bill was just over 10,000.00 including $150 to change the (new) wiper blade on the windshield, nor including the rear wiper blade.I went to Precision Auto Repair and Jimmy did the work that I wanted for 1/4 the price. There was additional work that Doral never saw that was done at additional cost but nowhere near the money Doral wanted.Won't even go near Doral.
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July 2023 by Aaron F.
Just because I can't change my review because it was for the wrong place I believe. Yelp should have a delete button
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June 2023 by Travis Enfield
Great shop, great owner and easy to get my car in and out! Thanks Dorals.Services: Transmission repair
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April 2023 by Boogie B.
not a place you would like too go..they're over priced for service which is a 2/10..very un considerate..find yourself a friendly automotive shop unless you want to spend a arm & leg..best beat is too go too a dealership
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March 2023 by Clayton Thiel
Awesome service! Very efficient early hours, I was given a loaner car while I waited. I will definitely bring my beautiful you next time.Service: Steering & suspension repair
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March 2023 by Wendy N
i have been taking my car here for years. this is actually my third car under their care. the owner used to be on fargo in san leandro and although he has moved the shop to have more room, the service is the same. they do a great job, answer any question completely and the office, waiting area and restrooms are always clean. free wi-fi and tea/coffee/water and snacks.Services: Air & cabin filter replacement
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March 2023 by Rayven Savoury
Went great , called and they were so helpful especially Brandon . Had my car ready in a day !Service: Vehicle Inspection
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March 2023 by Michael Bird
Car needed a new starter and they me up and running within a day. Great service, good people.Services: Auto battery replacement
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February 2023 by Jenn Wilson
We have a 2005 F250 turbo diesel. That soon after we bought it in 2021 it began having issues. And after having taken it to multiple shops, We found Doral's. Everyone was very professional and knowledgeable. John and Victor kept us up to date on everything that was going on with our truck. They figured out the problem quickly and had our truck back on the road not only fixed but it runs like brand new!!We will definitely be taking our vehicles to Doral's from now on.J.w.Services: Auto engine diagnostic
