GameStop is a friendly local store that offers a wide selection of new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, Nintendo, and retro gaming. Customers can also find trading cards, sports cards, Pokémon cards, and other trading card games. In addition, the store sells gaming, anime, and pop culture merchandise such as collectibles, action figures, apparel, accessories, decorations, replicas, and board games. The store provides options to sell or trade old consoles, games, accessories, and phones for cash or store credit, and recently began buying PSA graded collectibles like sports and Pokémon cards. Staff members are known for being helpful and friendly, greeting customers upon arrival, providing information about sales, and assisting with product exchanges or warranties. Customers appreciate the personalized service, like being guided through store layout and receiving detailed explanations about policies. Overall, GameStop is seen as a welcoming place for gamers and families, offering a wide range of products and helpful staff to enhance the gaming experience.