Patelco Credit Union is highly praised for its excellent customer service and friendly staff. Many reviews highlight the helpfulness and professionalism of the employees, making banking experiences enjoyable and easy. The credit union offers fee-free check cashing for non-members and maintains its posted hours, ensuring customers receive service when expected. Specific staff members, such as Rona and Darlesia, receive special mentions for their informative and accommodating assistance, particularly in opening accounts and navigating loan applications. Customers frequently express their satisfaction and willingness to recommend Patelco to friends and family, reflecting the overall positive atmosphere and great service at the San Leandro branch.
Rose Nadial was very helpful throughout my dealing with her. Absolute five star customer service. She was prompt , very patient and with good plain communication skills. Thank you Rose for making my visit a pleasant one and love being a customer of patelco
February 2026
Staff is always helpful and happy. They have assisted me with wires and various account activities. Thank you!
October 2025
Went in for a cashier check, rarely do them Stephanie was kind and walked me through the process swiftly and confidently
Thank you , greatly appreciated 👍
Kind thanks also to Joseph luque for the coffee due to the machine being down ☕
