Public Storage in San Leandro offers a convenient and customer-focused experience for those seeking storage solutions. With online eRental options available, reserving a storage unit is free and requires no commitment. The staff, including Lila, Gerold, and Lilian, are praised for their professionalism and helpfulness. Lila has been noted for her exceptional customer service, assisting customers in finding the right unit and addressing any concerns. Dawn, the manager at a nearby location, is recognized for her friendly demeanor and ability to uplift customers' spirits. Many reviews highlight the feeling of security at the facility, along with the attentive service provided by the staff. Overall, Public Storage is committed to ensuring a positive experience for all customers.
Leila at the Public Storage at 15285 E. 14th in San Leandro provides excellent customer service. She’s friendly, personable and accommodating. I first spoke to her on the phone after receiving a prompt text about rentals. In person, she was so helpful and kind. The property is very tidy and easy to use too.
August 2025
Lila was a very great help and helped me find the perfect unit to fit my budget and space. She let me know everything I needed to know and voiced any concerns and or recommendations she had for which unit to get and where. Very professional and overall a very nice person.
August 2025
Lila was very helpful and nice also understanding great at explaining everything step by step wonderful employee
