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“I first tried Mon Cargo back in 2024 during the off-peak season, and my box arrived safely within a month, exactly on schedule. I can personally attest to their quality because I packed the box myself in the US and was the one who unpacked it when I arrived in the Philippines—everything inside was in pristine condition. I still remember how careful the Kuya was during pickup, even adding extra straps to ensure it was secure. With all the recent news about abandoned balikbayan boxes causing worry, it is so important to support honest, reliable freight forwarders. I am definitely sending another box with them this year. Mga kabayan, this business deserves to grow. Let's support trusted Filipino businesses!”
“Goldy Nilo and Chanyah were all big help when I needed to bring packages in to be returned to AMAZON the helped to fax my documents to my bank and return my packages! They were friendly and helpful to pull the information from my phone. They were patient and polite! Thank you for making me feel comfortable when I was lost using the phone. Kimberly Hill”
“Great affordable service shipping items from the bay area to Honolulu! Simply box up everything and take it to the shipping yard is all you need to do. You are then given some shrink wrap to secure your items as you load up a pallette. Super easy process from start to finish, thank you Honolulu Freight Services. Both the San Leandro location as well as the Honolulu branch were amazing to deal with. Thank you again.”
“Excellent Service and very professional staff. The regional manager "Patrick Tin" treats you like family. Mr. Tin always makes sure my shipping needs are always met. Whenever I need to send anything to Guam either by Air or Ship, Triple B Forwarders is the best! Thank you Patrick.”
8:30AM - 5PM
1319 Washington Avenue, San Leandro
Shipping Centers
“This Post Office is located in the San Leandro Plaza and is open on Saturdays!!When I do have to mail a package, this is where I go!! The main reasons for that is that they usually have multiple windows open and they are open on Saturdays, the only day that I really have time for this. Now, sometimes on said Saturdays there's a long line here, but it moves along decently.The postal workers here are friendly and polite also!!”
“Fast loading. Been there a few times. Park your truck past the entrance and walk into the office. There you give them you PO number and sign in. The heartless smileless lady will verify and give you a dock door. They used to be fist come first serve but last couple of times they have been strict with their appointments.”
“Today I had something important to email and print… ohhhh and get something notarized. When I tell you that the staff answered every question I had. Never made me feel as if it was a dumb question nor made me feel I was asking too much. They were patient, understanding and kind. It’s an hot day and I have menopausal flashes and I was offered a chair and water… I tell ya, this lets me know that they aren’t just about making a dollah, they are into ensuring they meet and beat their customers expectations”
“Great service , great items for sale and on clarence. Great prices and very well lit up atmosphere. Very spacious inside the store . Good vibes when you walk in. Thank you.”
“I want to thank Sal a contractor utilized by Estes shipping in order to deliver my shower door.Sal went above the call of duty with great communication and he brought up my heavy shower door to my apt. Estes responded by sending Sal after my product from Home Depot was stranded in Manteca Ca warehouse.THANK YOU”
“Aihua was extremely friendly, professional, and helpful while assisting with passport applications for my two daughters. She made the process easy, smooth, and stress-free. We truly appreciate her outstanding customer service. Thank you, Aihua!”
“The most efficient and friendly UPS store I had ever visited. I have been to plenty of UPS stores and none of them beats this store for professional customer service. They are very knowledgeable and organized. The staff members are extremely helpful, patient, and resolved my shipping issue quickly”
“My recent visit to the US Postal Service for a change of address was a mixed experience. The process itself was fairly simple and efficient, which was a relief. However, my observation with the Customer Service left me with conflicting feelings.
On the one hand, the representatives were undeniably friendly and welcomed each customer but on the other hand, I couldn't shake off a disconcerting incident I witnessed. While waiting in line, I overheard a customer, whose native language wasn't English, seeking assistance regarding fragile items. The customer selected yes, when they should’ve selected no on the keyboard. Unfortunately, they were advised by the representative to bring their own interpreter if they couldn't communicate effectively in English. This struck me as somewhat insensitive and disappointing.
While I understand the practical challenges faced by the establishment, it's crucial for them to offer language services to accommodate diverse customers. Expecting individuals to bring their own interpreters seems impractical and burdensome. The availability of toll-free numbers for language assistance should be actively promoted and utilized to ensure equal access to services and although this would require additional steps, it’s something all establishments should do.
Overall, the US Postal Service seems to strive for kindness, friendliness, and professionalism, but there's room for improvement in addressing language barriers and ensuring inclusivity.
On a positive note: I really enjoyed their large selection of greeting cards and the person who helped me was supper kind in explaining the process of changing my home addresses ?”
“I don’t understand why this isn’t the number one shipping company around. Hands-down absolute best service I’ve received with any delivery but especially with freight deliveries. I can’t remember the last shipping company. I have used that I’ve been able to call a number and have a live person at the local terminal pick up the phone. Every single individual who helped me was pleasant extremely nice and was able to provide me information that I needed.. I was so impressed with the service I received and the icing on the cake is at my delivery was early and they were very easy to work with on my accommodations. I cannot say enough good things about the service that I received, especially from this local terminal.”
9 - 11:30AM 12:30 - 5PM
921 Manor Boulevard, San Leandro
Shipping Centers
“Not sure why everyone is giving my man Kyle a hard time but he was very welcoming and helpful! Small USPS but gets the job done and nice older man Kyle was talkative!”
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“They handled my package carefully and delivered it on time without any issues. Customer service was friendly and quick to answer questions. The process was simple, convenient, and stress-free. Highly recommended! Thanks ??”