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October 2023 by Rosie D.
If there not going to go by hours posted they shouldn't post any. Closing early then hours posted and opening later then posted Will not be going back!
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October 2023 by Sharlene M.
came with 30 minutes left until closing and security won't let anyone in. Wasted a trip up here for them to try and close early while they could clearly see other people standing outside confused.
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September 2023 by Marci S.
We had an amazing experience today at The San Leandro Skechers store . The store is very well-stocked but somewhat overwhelming. However, we asked for help from a very friendly young man named Norris (like Chuck Norris) and he was awesome...climbed up ladders to find right size and made sure we got exactly what we wanted. He is the epitome of what one would hope to find at an outlet store. If he's not already the manager, he should be! Other employees should follow his lead.
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August 2023 by Martina
Nice and clean but not many sizes available. Discounts are minimal and some of the staff was very rude and more interested in gossiping with coworkers than answering questions (some staff members were very professional as well).
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August 2023 by Amber Simerly
Very tidy, clean store. Employees were attentive and on top of things. Thank you!
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August 2023 by Ralph Guerra
Good staff but I'm not buying their shoes anymore I don't that they are as good as they think they are.
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June 2023 by Art Araiza
Extremely disappointment, visiting the store location not even a HELLO or think you or welcome, I literally felt obligated to finish my transaction at the Register . Very disappointed that she didn’t have a thought that my transaction of $85 will make part of her paycheck for today. It’s sad so many staff members profanity language in between them. It’s just disappointment . I feel that management needs more support on training their staff on a HELLO or welcome, or HELP THEM keeping a :-) in your face.Never had a bad experience at sketcher store, but this one now I understand with my coworkers were saying .As a female myself and a Latina they represent us this way to the Latin community. I definitely know what store not to recommend moving forward. Rude personalities.
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June 2023 by Mohammad Pervaiz Nazari
Drove from far they close 8 not 9 as stated on Google. They don't even have business hours posted anywhere at the shop employees just stare at you don't even tell you they ate actually closed.
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June 2023 by Christina S.
Selection is okay the one star is solely on the 4 woman that work there and have no idea what they are doing. Their attitude and unprofessionalism is appalling. When I asked for their name or the manager no one seemed to know their own names. Never returning to this place better off shopping online than dealing with rude incompetent people.
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May 2023 by Sal S
Pros and cons...it really depends on the employee you get. I went yesterday in evening. The manager started turning down lights without announcing they were going to close. Scared my toddler whose scared of dark. No sign on door with hours. Decided to come back next morning. The cashier girl was nice. She helped me look for shoe. The male cashier also nice, did job with signing up rewards. Other morning manager not nice, asked to help see if had size. My eyes are going so can't read tiny print. She went to isle and did not offer to look in back. The other employee I had to get went and checked and got shoe for me. They were not helping get sizes unless you asked...so a gentleman was climbing up to get shoe. And manager yelled across room "get down unless you want to work here" and didn't go over to even help him get size or help in general. I was at store for good 45mins in morning, bought my shoes but manager's need some more customer service training. They have very few wide shoes and have more wide online than in store. Also if you need bigger than 8 in womens or bigger than 11 mens...it's kinda hit or miss. They do have toddler shoes though.
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April 2023 by TypicalFiend
Went in to buy boots for a new job. The clerk was very nice and helpful, and just the service I needed basically went in, bought my shoes, and was out in minutes.
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April 2023 by A-z A.
Very bad customer service, the supposedly open at 10, and they didn't open until 10:05, it's usually not that big of a deal to me but the attitude of the 2 ladies not only when I tried to walk in, but I called before hand to ask what time they opened and all they said was " were opening soon" and didn't even greet me at the entrance, they didn't seem happy to have customers walking in the store .
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April 2023 by Meg
Really clean and mostly organized. They even have extra stock above and below most shoes. Workers were both super friendly and helped us with no issues!
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April 2023 by Ken
Friendly and Knowledgeable Staff plus Great Selections equals a Great Shopping Experience!My first time in this store and it won't be the last!
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April 2023 by Roberto Santiago
giving one star because store closes before 9. We called and the employee said the manager had ordered they close at 8. You need to update time on Google maps.
