The UPS Store in San Leandro offers packing, shipping, printing, mailbox services, notary, shredding, and faxing. It is locally owned and operated. Reviews consistently highlight amazing and great customer service. Staff members are described as very kind, super helpful, extremely helpful, very accommodating, and an amazing asset. They go over and beyond, make everything easy, and acknowledge everyone even when busy. Specific services praised include handling shipments, re-packaging items, and completing LiveScan fingerprinting correctly. Customers report being greeted with a consistent smile and a sense of relief. Many state they will be returning and highly recommend this location.
The great customer services, the time the employees take to explain the stores policy, mailing and delivery options and most of all the company never losing, miss placing or no damaged merchandise
May 2025
I dropped off a box for shipment and had to re-label and ship two boxes that I messed up on the shipping address. The gentlemen who helped me today was very kind and offered to re-package my items. He went over and beyond. I'll be back soon.
April 2025
They had great customer service, everything I needed to do was completed, such a relief. I will be returning to the Fairmont San Leandro location. Your staff is super helpful!! Thank you!