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“Lori at passport services was super nice and efficient!! I made an appointment ahead of time and she was available to do mine right on time. The workers in the lobby were also very friendly and helpful.”
“Cathy was extremely helpful and courteous getting my passport documents filed correctly. Took the time to check everything over and wrote down instructions how to check up on progress. Most pleasant post office experience I’ve had.”
“It was my first visit to this location. It's a lot larger than the post office I usually use. It has a small-town, intimate ambiance, with the cherry wood framing and open, welcoming layout. I really liked the display of available stamps, so much so, I bought a few packs though I seldom mail envelopes. The clerk was very nice and helpful.”
9:30AM - 1PM 2 - 4:30PM
3861 Smith St, Union City
Post Offices
“No ling lines and super friendly staff. Been going here for over 30 years now and still getting the same courtesy and care. The asian and hispanic ladies are awesome and very friendly and even reminded me of stamps if we needed more etc. Dont believe the bad reviews and just drop by and experience for yourself. Shorter lines , street parking only and 2 mail box outside for drop off.”
“I want to say, the staff is so kind and professional at this location! I lost a receipt a few weeks ago, and I couldn't see her name but the lady on the very right hand side booth bent her back trying to get my receipt I lost. Literally so kind and professional. She didn't seem annoyed at all and the nicest. I can't thank her enough for the help she gave!”
“This Post Office is located in the San Leandro Plaza and is open on Saturdays!!When I do have to mail a package, this is where I go!! The main reasons for that is that they usually have multiple windows open and they are open on Saturdays, the only day that I really have time for this. Now, sometimes on said Saturdays there's a long line here, but it moves along decently.The postal workers here are friendly and polite also!!”
“I never thought I would give a USPS location a high rating, 'til I came to this one. They're so friendly and helpful. I was trying to mail a couple of packages and surprised by the cost going to the other coast. I didn't even say anything but the lady there was so nice asked what it was and offered me cheaper mailing options. She even gave me the supplies to repack my packages. And I saw them even offer tape to help someone seal their package better. Can I just say Wow, that's so nice! Usually you get someone very moody behind the counter at other locations that would tell you to buy your own tape. This location is a USPS gem.”
“Went to the post office to ship a package and mail some letters. I arrived a little after 11:30 and the line was out the door. It took about 15 minutes before I was served. Maybe 10-10:30 is the golden hour. It would be nice if there was a dedicated parking lot, but I have a feeling the majority of patrons are walk-ups. I appreciate their constant cleanliness, knowledgeable employees, and their constant stock of domestic and international stamps.”
10AM - 12:15PM 1 - 3PM
2 Eagle Rd Bldg 22, Alameda
Post Offices
“My experience was so pleasant and the employees were just so kind, helpful, and professional.The lady that helped me was named Maria she was great she was very professional and thorough about her job and made sure that I got my needs met in the most kindest way so thank you Maria for everything and making my day a lot more pleasant.To whom it may concern that lady deserves a raise or maybe a Thanksgiving bonus to show her how much she is appreciated....”
“I love this post office. The sistah that works in the far corner is so incredibly helpful and proficient at her job. She is so on it, that I usually leave feeling better than I walked in because she makes the experience so pleasant and clear. If it weren't for parking I would use this post office exclusively. I will say that the USPS should update the equipment. Some of the machines seem like they haven't been updated since before Regan was president.”
“I went to the post office several times over the holiday and each time it was a good experience. They were well staffed and the line moved fast. The postal employees were so nice and helpful.”
“Loretta is an amazing postal employee, she cares, she wad proactive helping resolve my issue of expired change of address notice; taught me how to request Andre apply online, , advised me to do it asap, so I could resolve the issue and get back my letters back sooner, which I did; that same day I had an email and went back to that post office to update my address, And problem resolved, thanks to Loretta’s assistance. Excellent customer service! Thank you, Loretta!?”
“Ms. Trina Blessings is so kind and understanding! She kept the line moving but still spoke to each customer with patience and a smile. Literally the best post office experience of my life.”
“This USPS location has the nicest and friendliest postmen and postwomen. They let you borrow their pen and markers, and are patient enough to share your most affordable options. I come here all the way from union city!”
“Great customer service. I went for passport service - the entire process was so smooth and stress free. The picture taken here is 5 times better from external passport picture taking shops.”
9AM - 1PM 2:30 - 5PM
1333 Park Ave, Alameda
Post Offices
“This is a hidden gem, which includes a parking lot. Wish I knew that before I found street parking, but they only had a tiny parking lot for 2 automobiles. Still good to know for the future reference. I came right before lunch and got lucky that only 1 customer was in line. The employee was nice enough to guide me on which form to fill out, because I was sending stuff to Switzerland. She helped me pick the best price for me, and process was quick.”
“Came in for a walk In appointment for the hours of 9-10am. There was a long line as expected, but what I really appreciate is as it was getting close to 10am, Ms. Irma and her staff did not turn those who were waiting. However. She came out and explained the options of waiting times because they do have to serve appointments too. She walked the line answering questions. I really appreciate her not turning us in line away after walk-in hours were over. Mr. Eddie processed my application in a timely manner and was very friendly, humorous and nice to chat with about traveling. I highly recommend to come with your photos & copies of Documentation as it speeds up the process when you go to the back. They all have excellent customer, thank you staff”
“I went there to get my Son's passport had appointment at 1:15pm Surprisingly it's was fast easy I was out of there like in 20 minutes.If possible try to have all documents filled out, make process quicker. Don't forget you're check book.”
9:00 AM - 5:00 PM
24438 Santa Clara St, Hayward
Post Offices
“This post office is located on MacArthur Boulevard down the street from where I live. They normally have two to three workers at one time and I haven't had too many problems coming here to buy money orders and stamps. Lunch is from 12:00 p.m. to 1:00 p.m. so normally there's one person working at this time.”
“I haven't been to a post office for years. Lots of people still come here. We've been waiting for an appointment to obtain passports as you must have an appointment! The rest of the operation seems pretty good because it he line keeps moving! It's kind of amazing the post office is. There are a lot of options to send just about anything anywhere. Happy to be here for this and thanks to all the worker here doing a great job!”
9AM - 5PM
9201 International Blvd, Oakland
Post Offices
9 - 11:30AM 12:30 - 5PM
921 Manor Blvd, San Leandro
Post Offices
“Not sure why everyone is giving my man Kyle a hard time but he was very welcoming and helpful! Small USPS but gets the job done and nice older man Kyle was talkative!”
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“Never had a problem in this location. Especially happy with the service after bad experience in San Leandro Manor PO. I spent less than a minute to confirm my new address.”