8AM - 5PM
2935 S Higuera St, San Luis Obispo
Appliances
“Took a saw in to get a new bar. They looked at it and told me it was a good bar just needed some tlc. Cleaned up the bar for me and sold me a new chain. Saw works like new. Thanks”
“Great local business with friendly service and follow through post sale. I just bought a dryer and they were professional upon deliver and install. We had a small issue a month later and they came out the next day to resolve it issue with care and professionalism. Would highly recommend them as any local business that will stand behind their product after the sale deserves trust and support.”
6:30AM - 4PM
4546 Broad St Suite B, San Luis Obispo
Appliances
“As a DIY woman, I can't recommend this place enough. If I went into Home Depot with a question, it would never be answered. At Ferguson's I felt so comfortable and like everyone was rooting for me to complete my leaky shower fix...even to the point of helping me figure out what parts I needed to complete the project and giving me advice. I will NEVER go to HD for a plumbing issue again.”
“Shoutout to Luis, Jesus, Justin, and Josh for their outstanding customer service yesterday. I determined I needed to rent one of the Home Depot trucks to be able to transport home all of the lumber I intended to purchase…this was well after 9 pm (store closes at 10 pm). In order to rent a truck, customers must provide proof of valid insurance. It just so happened that I had gotten new insurance within 24 hours and the Allstate app was crashing and not letting me get a copy of my temporary insurance ID card, which I needed to proceed with the truck rental. Luis waited patiently and offered words of encouragement as I worked to get in touch with an insurance agent that could send me my temporary ID card. The insurance agent kept sending me files that weren’t rendering, my phone was at 8% battery, and I was panicking, but Luis kept it so cool. It really helped. In the meantime, Jesus gathered the items from my THREE shopping carts (two of which were the really large kind, loaded with lumber), and he found an associate that would be ready to help me load everything into the rented truck once I finished checking out. When I finished checking out, Justin was right outside, ready to start loading the merchandise I had paid for! Then, when I got back from unloading the stuff at home, Joshua helped me check the rented truck back in and handed me my receipt. I didn’t have to wait. He promptly inspected the truck. Such an amazing team. Teamwork makes the dream work! I felt like I was part of a team, like they were my team. I am forever grateful for their kindness, willingness to help, and their logistics planning prowess, which helped me to happily get home with all the materials I need to start my project TODAY, right after this post.”
“I want to compliment the Idler family and their professionalism in resolving the issues I had and getting me a great quality stove that I dreamed of getting. Despite my challenges with a new salesman and the manager, he stepped in and delivered. I have considerable respect for this business and faith in the Idler Family.”