“Family owned? Very engaging & helpful. Refreshing really. I needed an obscure charger (new android). They searched and searched, found it but it didn't work. Return just as pleasant. Will be my "go-to" for a lot of things. More than just hardware.”
“They replaced a commercial compressor motor for us and sorted out 40 year old wiring that was originally installed in 1981 to run backwards! Our new unit runs smoother, quieter, and more efficient. Nice knowledgeable staff too! Thank you!”
“Some of the best customer service around. Hope and Tony you guys are awesome! Really went out of their way to help me with some purchases and glad to have gotten such a great welder.”
“Excellent service. Customer support was wonderful. They had everything I needed. Definitely recommend. Do know, the door to enter building is slightly confusing as it's more of a side door... if you enter the other, you'll end up in the office.”
6AM - 10PM
1551 Froom Ranch Way Rd, San Luis Obispo“These folks made the whole process very easy and painless. The scheduler is very knowledgeable and helpful and they installers showed up right on schedule and completed the job in one day.”
“As a DIY woman, I can't recommend this place enough. If I went into Home Depot with a question, it would never be answered. At Ferguson's I felt so comfortable and like everyone was rooting for me to complete my leaky shower fix...even to the point of helping me figure out what parts I needed to complete the project and giving me advice. I will NEVER go to HD for a plumbing issue again.”
“Great customer service and good selection of lumber. Wish the opened earlier and were open on Saturday, but thats just because i work early and on the weekends a lot.”
“I went in there the other day and was greeted pretty warmly by a fellow named Edward. I asked him if he owned the store since his name was Edward but he laughed it off and said that he gets that all the time. After our little exchange he helped me pick out the best fitting paint that I needed to fix up my house. He was so knowledgeable and knew so much about every single product in the store! Plus he remained 6 feet away and had his mask on correctly 10/10 customer service”
“Don't be put off by poor reviews, Hayward Lumber is big, they have pretty much exactly what you want, at least when it comes to Lumber (that's the name of the business after all). We very nearly didn't go here because of several bad reviews. All I can say is that the reviewers must have been unlucky, because the experience my wife and I had was outstanding.As far as being helpful, one of the staff went out of his way to walk across the yard to seek us out to ask if we needed help. When we outlined our requirements, he guided us to another part of the yard and found us the most cost effective option, which turned out to be exactly what we were looking for. The checkout staff were also helpful and friendly, this will certainly be my "go-to" place for lumber in the future.One word of caution, because they mainly deal with large contracts/contractors don't expect the "Ace Hardware" treatment if you go during their busy times, we went when it was quiet and there were staff available to help.”
“This is one of the larger Home Depot's and everything is kept clean inside the store and easy to find. The selection is great and if you can't find somebody, someone is offering their service to you. Keep it up.”
6AM - 9PM
1551 Froom Ranch Way Rd, San Luis Obispo“Great service. Rob was incredibly helpful! I needed a 4x4 wood board for class and totally did not measure the space available in our car: he walked us out and helped us solve our problem to make sure we could get it home without having to cut it. Everyone here is extremely nice and helpful.”
“The staff was extremely helpful. Made sure I was finding what I was looking for and quickly. The cashier was cordial, informed, and asked if I wanted warranties on items I purchased. Also make sure I was getting their circulars and coupons at my home. Best harbor freight experience to date.”