Couch Potato - Home Accents & Furniture is a furniture store that offers a wide range of products, including sofas, recliners, and other home accessories. Customers have consistently praised the store's staff, particularly Andrew, for their helpful and accommodating nature. Reviewers have noted that the staff, including Andrew and Guntu, are patient, allowing customers to take their time and "test drive" different pieces of furniture. They also appreciate the staff's willingness to address any issues or concerns, even if it means a simple exchange or finding the lowest possible price. The store's selection of furniture is described as reasonably priced, with a good variety of styles and options to suit different budgets and preferences. Customers have been particularly impressed with the store's custom sofa options and the quality of the furniture they have purchased, such as the slim profile swivel leather recliners. Overall, Couch Potato - Home Accents & Furniture has earned a reputation for providing an enjoyable and satisfactory shopping experience, with a focus on customer service and a wide range of high-quality furniture and home accents.
The staff was very helpful and allowed me to take my time and try out a recliner. Even though I probably exceeded the exchange policy, they were very accommodating and wanted to make sure I was satisfied with my purchase. They allowed me to do a simple exchange for a recliner that fit my body much better. Thank you Guntu... read full comment
May 2023
They have always been very helpful when I go into the store, always ready to answer a question or provide info. I had a very positive/helpful phone conversation with Andrew who answered my question and found a way to get me the lowest price possible even though I wasn't quite ready to buy. No pressure!
November 2022
The store and furnishings are beautiful with some eclecticism we loved. It was a pleasure working with Andrew on our custom sofa. Great selections and he talked us through our options with wonderful, friendly service.
