Hertz Car Rental - San Luis Obispo Airport offers an exceptional rental experience characterized by friendly and efficient customer service. Many customers highlight the quick and hassle-free process, often taking less than five minutes to get their vehicles. The staff, including notable employees like Rosanna and Paige, are praised for their kindness and willingness to go above and beyond to assist customers. Rosanna has been recognized for her exceptional service during emergencies, such as helping a customer find a rental after a car breakdown. Paige is also commended for her supportive attitude and assistance, even offering a phone to help a customer connect with friends. Overall, Hertz in San Luis Obispo stands out for its attentive staff, reasonable rates, and a wide variety of vehicles, including luxury cars, SUVs, and EVs. Customers consistently express their satisfaction and willingness to recommend this location to family and friends, making it a reliable choice for car rentals at the airport.
Although I actually needed up not going through with my rental, I felt compelled to leave a review because the hertz agent, Josh, was so nice. She was very helpful in trying to set me up a reservation despite not having once in advance. 10/10 would use again!
March 2024
Before coming here I truly believed all car rental agencies had signed a blood pact to make the rental process as obnoxious as possible for customers. Not Hertz in San Luis Obispo! Took less than five minutes to get the car with zero hassle. I will always rent from here when I’m in SLO!
August 2023
We’ve been renting from Hertz for years now. Rosanna has been very helpful with all of our needs. She’s very sweet and very kind always doing her best to give us great customer service. Never had a bad experience with any of the staff. I always recommend Hertz to my family and friends when asked about car rentals.
