The Sleep Number store in San Luis Obispo, California, offers a positive and helpful shopping experience for those seeking adjustable beds. Customers appreciate the knowledgeable and friendly staff, including store managers and associates, who assist in finding the right mattress to suit individual needs. The store features a range of Sleep Number® mattresses that allow partners to adjust each side to their preferred firmness, support, and pressure relief, ensuring a deep and restful sleep. The Sleep Number® smart beds are equipped with SleepIQ™ technology to track and optimize sleep quality. Customers value the personalized service, with staff providing honest recommendations without pressure, and helping them take advantage of the 100-day trial period and the best possible prices. Many reviews highlight the professionalism and helpfulness of staff members, such as Dain and Jeff, who guide customers through the selection process and assist with setup or troubleshooting. Customers who upgrade or purchase additional beds feel confident in their choices and look forward to enjoying the comfort of their Sleep Number® beds. Overall, the store is praised for its quality products, excellent customer service, and commitment to improving sleep experiences.
Jake our Sales rep was 6 out of 5 stars! Super helpful and knowledgeable and helped us with everything. Their computer system gets 2 out of 5 stars as we literally had to wait for 30+ minutes to process the order because the computer was so dang slow!
April 2026
Jake kindly helped me find the correct remote control for our i8 Sleep Number bed. Since he didn't have one in store, he placed the order online while I waited, had it shipped at no charge, and it arrived in a few days. It paired immediately, and works great! Thank you Jake!!
January 2026
Jake was very helpful. The only problem was he had trouble with the website information he had to enter. He had to call your tech support three or four times. But he was very nice and did not let us see his frustration. He had to spend so much time with us I think he lost a sale.
