Smith Volvo Pre-Owned Vehicles, located in San Luis Obispo, is highly regarded for its excellent service and customer care. The service department is known for its professionalism, with staff members like Mike and David providing clear communication and support during vehicle repairs. Customers appreciate the timely scheduling and thorough explanations of necessary maintenance and repairs. The dealership has a strong commitment to customer satisfaction, often going above and beyond to address concerns, such as honoring warranty requests and offering low-cost solutions. Additionally, the detail shop, managed by Graham Sigman, has received praise for its exceptional work, saving customers significant amounts of money while restoring vehicles to a high standard. The sales team is also noted for building positive relationships with customers, making the overall experience at Smith Volvo enjoyable. With a wide selection of new and Certified Pre-Owned vehicles, along with reliable service and parts, Smith Volvo is a trusted choice for those seeking quality and professionalism in the automotive market.
I am updating my post for Smith Volvo. After speaking with service manager, the dealer is honoring my request to fix compressor with a low cost to me . They are also extending my warranty. I appreciate the professionalism in handling this for me. When a business values their customers it means a lot. Thank you to David... read full comment
April 2023
David in service is great to work with. They always are courteous and take the time to explain what needs to be done. They are very professional and I highly recommend them. They always follow up with me when they say they will and alway remember the details.
November 2022
Service Department was great. They were able to get me scheduled quickly and took care of the maintenance in addition to a couple of recall items. Really professional team overall. Very pleased with the service team, will definitely bring the car back for future service needs. A wonderful experience.
