“Exceeded my expectations for repair. Crashed my (non-Trek) MTB and brought it here to be inspected to be fixed. Jerry inspected it for free (clearly in full view doing a thorough job of it) and informed me of the issues from the crash. Charged me a very reasonable rate for fixing the most egregious errors that allowed me to take it riding later that day. Thanks for being open on Sunday, good customer service, and knowledgeable repair.”
“I had a fantastic experience at Bicycle Warehouse buying my first E bike. Walter takes the time to help you find the right bike for you, rather than just selling you what's in stock, also noticed all the sales people friendly greet customers and provide lots of help in an experienced but not condescending manner. Sometimes that's hard to find in specialty sport shops! Best experience ever!”
“I recently reached out to this bike shop, and although George wasn’t able to assist me in person, he went above and beyond to help! He promptly answered all of my questions through text and was incredibly responsive and helpful. George was genuinely sweet and eager to assist in any way possible, both now and in the future. His customer service was top-notch, and I truly appreciate all his help. Thanks again, George!”