CVS is a well-regarded pharmacy known for its excellent customer service and helpful staff. The pharmacy team, including notable employees like David and Ed, goes above and beyond to assist customers, often resolving issues with prescriptions and co-pays. For example, David dramatically reduced a co-pay from $257 to $14, showcasing the staff's commitment to customer care. Customers appreciate the organized and clean environment of the store, which contributes to a positive shopping experience. While there are occasional complaints, many reviews emphasize that misunderstandings or supply chain issues can lead to negative experiences. CVS also offers COVID-19 testing for eligible individuals, with lab and rapid testing available in select locations. Overall, CVS is dedicated to meeting customer needs and providing a welcoming atmosphere.
Front counter person today, between 2pm-3pm, has poor customer service, does not bother to say Hi/Hello, does not bother to say Thank you for your business. This is the 2nd time I had an encounter with him. The 1st time he was on his phone and I have to wait until he's done. I don't know if he's new or what?!
September 2023
The pharmacy group are very helpful and explain things. They go the extra mile - thanks!
May 2023
This is what CVS thinks is appropriate to be at the main display right behind the counter for every customer to see. Butt plugs and Vibrators. 5 stars!
