These reviews of CVS depict a business that offers a mix of positive experiences and areas needing improvement. Customers appreciate the friendly and helpful staff, especially highlighting a young lady named Vanessa who made their experience delightful through her kind attitude. The store itself is well-sized and well-stocked, with features like a travel-size aisle and self-service checkout options, making shopping convenient and enjoyable, especially for quick visits or strolls in nearby parks. However, there are concerns about staff training and professionalism. One customer recounted a stressful situation at the self-checkout, where a staff member's unhelpful response and insulting comments about missing items caused frustration and discomfort. The customer felt that proper training and better communication could prevent such negative interactions and avoid legal or reputational issues. The pharmacy staff received praise for their friendly and efficient service, even during busy times when queues and confusion occurred. They maintained a positive attitude and provided excellent service despite the chaos, demonstrating their professionalism and dedication. Additionally, a customer highlighted the expertise of a makeup artist named Casey, who provided personalized advice, lessons on application techniques, and product recommendations. Casey's knowledge and approachable manner left a positive impression, and customers appreciated the well-organized beauty department. Overall, CVS is seen as a well-stocked, conveniently organized store with friendly staff and good pharmacy service, though improvements in staff training and customer service consistency could enhance the shopping experience further.
This CVS (including pharmacy) is terrific. Minimal wait time for prescription pick-up and the same for merchandise check out. Very efficient and friendly customer service.
November 2025
I have literally never gotten through checkout at this location without experiencing some sort of issue. The employees were at least willing to help.
September 2025
This pharmacy not honor GoodRx coupon on control substance and send me to different store